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About

ShipLog is a hosted customer-feedback and release-communication tool for solo SaaS founders and small product teams. It provides a public feedback board where users can submit feature requests and vote, with status filters and optional moderation. Teams can publish a public changelog with Markdown, update categories and an RSS feed, then close the loop by changing request statuses as work ships. An embeddable JavaScript widget lets users submit feedback or browse updates inside an app; optional verified-user voting connects feedback to signed-in users. ShipLog also provides a REST API and a remote Model Context Protocol (MCP) server that compatible AI clients can use to search and summarize feedback, update item statuses, and draft or publish changelog entries. A free plan supports up to 10 feedback items and 10 changelog entries; the paid plan removes the item cap and branding for projects that need more capacity.

About

Capture feedback in seconds, plan roadmaps, and share product updates,all within a user-friendly and affordable platform. A seamless feedback management process was created for high-growth teams. Create a unified feedback collection process for your entire team that ensures no customer insights slip between the cracks. Stories in UserVitals are collections of insights and feedback from different platforms. Gain a deeper understanding of your user needs, evaluate feature requests, and tailor your solutions accordingly. Improve alignment and transparency across your team with a road mapping tool that organizes, visualizes, and tracks a project's progress in real-time. Filter and group users and analyze cohort numbers. Inform your customers about new product changes made based on their feedback. Your team is making great product changes. Make sure your customers can see them. Introducing changelogs and custom widgets. Involve users in every step of your product improvement.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small SaaS teams

Audience

Teams and businesses seeking a solution to capture feedback, plan roadmaps, and share product updates

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0
Free plan: $0, one project, up to 10 feedback items and 10 changelog entries. Captain: $9/month per project or $90/year, with unlimited feedback and changelog entries, API and MCP access, and ShipLog branding removal. Existing accounts keep their original limits.
Free Version Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

ShipLog
Canada
shiplog.ca

Company Information

UserVitals
United States
www.uservitalshq.com

Alternatives

Alternatives

Categories

Customer Feedback Supported

Categories

Integrations

Asana Not Supported
Crisp Not Supported
Crisp Not Supported
Discord Not Supported
Gmail Not Supported
Google Chrome Not Supported
Headway Not Supported
Help Scout Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Edge Not Supported
Model Context Protocol (MCP) Supported
Mozilla Firefox Not Supported
Productboard Not Supported
Shortcut Not Supported
Slack Not Supported
Trello Not Supported
Zapier Not Supported

Integrations

Asana Supported
Crisp Supported
Crisp Supported
Discord Supported
Gmail Supported
Google Chrome Supported
Headway Supported
Help Scout Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Edge Supported
Model Context Protocol (MCP) Not Supported
Mozilla Firefox Supported
Productboard Supported
Shortcut Supported
Slack Supported
Trello Supported
Zapier Supported
Claim ShipLog and update features and information
Claim ShipLog and update features and information
Claim UserVitals and update features and information
Claim UserVitals and update features and information