Shift ClaimsShift Technology
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About
Shift Technology’s Claims solution uses Agentic AI to transform how insurers handle claims from start to finish. It combines automation with human collaboration to assess, triage, advise, and process claims across both simple and complex cases. Shift’s AI Agents are trained with insurance expertise and continuously learn through its “insurance common sense layer.” They handle tasks like policy coverage review, liability evaluation, fraud detection, and damage assessment. Seamlessly integrated with existing claims systems, the platform ensures no disruption while improving efficiency and accuracy. The result is faster resolution, lower costs, and better customer satisfaction for insurers and policyholders alike.
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About
Strada is the AI phone agent purpose-built for insurance teams. Carriers, MGAs, and brokers use Strada to scale thousands of inbound and outbound calls (from renewals and claims to quote intake, FNOL, and policy servicing) without adding headcount.
Customers get 24/7 service with zero hold time, while your team focuses on closing business and building relationships.
What Strada does best:
- Handles renewals, FNOL, claims, and policy servicing automatically
- Provides 24/7 availability with no hold time
- Scales to thousands of calls instantly
- Frees up agents to focus on sales and service
Strada is a complete insurance automation platform.
By removing call bottlenecks and eliminating post-call busywork, it drives retention, accelerates claims, prevents policy lapses, and ensures customers are served faster and smarter.
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Platforms Supported
Windows
Not Supported
Mac
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Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
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Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Shift Claims is ideal for insurers, claims leaders, and innovation teams seeking to leverage AI and automation to streamline claims management, improve accuracy, and enhance customer satisfaction
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Audience
Strada is built for insurance companies, brokers, and MGAs that handle lots of customer phone calls. It helps them automate renewals, claims, and policy service calls so customers get instant 24/7 support while teams focus on sales and relationships.
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Support
Phone Support
Supported
24/7 Live Support
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Online
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Support
Phone Support
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24/7 Live Support
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Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
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Free Trial
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PricingCustom pricing
Free Version
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Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
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Training
Documentation
Not Supported
Webinars
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Live Online
Supported
In Person
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Company InformationShift Technology
Founded: 2013
France
www.shift-technology.com/products/claims
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Company InformationStrada
Founded: 2023
United States
www.getstrada.com
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Integrations
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Integrations
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