Audience

Insurance carriers, brokers, managing general agents, third-party administrators, wholesalers, and insurance operations teams.

About Pace

Pace is an AI operations platform for insurance organizations that builds, deploys, and manages agents to carry out workflows. It supports submission intake, policy servicing, claims handling and quality assurance, first notice of loss (FNOL), certificate of insurance generation, endorsements, and data entry. Agents interpret procedures, extract information from insurance documents, communicate by phone, email, and text, and interact with APIs, web portals, desktop applications, and legacy administration systems. The platform includes workflow orchestration, human review for sensitive actions, and audit trails. Tempo, Pace’s agent builder, lets insurance operations teams define procedures in natural language and create or refine agents using sample cases. Pace is aimed at carriers, brokers, managing general agents, third-party administrators, and wholesalers seeking to automate back-office and service processes.

Integrations

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Company Information

Pace
Founded: 2024
United States
withpace.com

Videos and Screen Captures

Document-processing interface over a workers’ compensation form, with fields labeled “Employer address” and “Policy number.”

Document-processing interface over a workers’ compensation form, with fields labeled “Employer address” and “Policy number.”

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Product Details

Platforms Supported
Cloud
Training
Documentation

Pace Frequently Asked Questions

Q: What kinds of users and organization types does Pace work with?
Q: What languages does Pace support in their product?
Q: What type of training does Pace provide?

Pace Product Features