Related Products
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About
The game of SaaS is afoot! Win it with everything your customer-facing teams need to take users from trial to forever. Make your entire product-led stack smarter and more actionable with key product engagement insights. Don't let your teams work in the dark! You don't need another CRM, just a smarter one. Give your go-to-market teams the engagement data they need to do their job, without needing to invest in another, heavy CRM. Modern SaaS is a try-before-you-buy world. Ditch the MQLs for a lead qualification model that highlights leads that will convert. Sherlock tracks engagement and activation over time so your Sales team can focus on product qualified leads and stop chasing dead ends. Sherlock takes all in-app actions and turns them into an engagement score, showing a definitive ranking of your most (and least) engaged users. Multiple users on one account? Sherlock scores at the account level as well.
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About
Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Businesses searching for an user engagement solution to leverage their engagement data to drive operations
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Audience
B2B SaaS Subscription Businesses
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSherlock
United States
www.sherlockscore.com
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Company InformationUserIQ
Founded: 2014
United States
www.useriq.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Experience Features
Action Management
Not Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Supported
Customer Success Features
Account Alerts
Not Supported
Account Management
Supported
Communication Management
Not Supported
Customer Engagement
Supported
Customer Lifecycle Management
Not Supported
Health Score
Supported
Onboarding
Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Supported
Win / Loss Analysis
Not Supported
SaaS Management Features
License Management
Not Supported
Onboarding
Supported
Renewal Management
Not Supported
SaaS Operations Management
Not Supported
Shadow IT Detection
Not Supported
Spend Management
Not Supported
Subscription Management
Not Supported
Usage Tracking / Analytics
Supported
Vendor Management
Not Supported
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Integrations
Appcues
Supported
HubSpot CRM
Supported
Intercom
Supported
Pipedrive
Supported
Salesforce
Supported
Segment
Supported
Slack
Supported
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Integrations
Appcues
Not Supported
HubSpot CRM
Not Supported
Intercom
Not Supported
Pipedrive
Not Supported
Salesforce
Not Supported
Segment
Not Supported
Slack
Not Supported
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