ShadowProtect

ShadowProtect

StorageCraft Technology
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About

Like disasters, IT environments are anything but standard. That’s why businesses need a single cross-platform solution that protects a mixed, hybrid environment. ShadowProtect® backup and disaster recovery software ensures on-prem business systems and data are fully protected and always available. With ShadowProtect, meet or beat your recovery time and recovery point objectives (RTOs and RPOs). Recover files and folders in minutes. Restore failed servers. Use patented VirtualBoot technology to instantly boot a backup image into a virtual machine. ShadowProtect image-based backups arm you with multiple ways to recover. Grab a missing file, restore an entire data volume, or restore a failed server’s system to a new physical or virtual machine with no headaches (P2P, P2V, V2P, V2V). You can rely on ShadowProtect because it provides automated verification of backup images to ensure they’ll work when disaster strikes.

About

Spanning Backup delivers powerful, yet easy-to-use data protection for Microsoft 365, Google Workspace and Salesforce enabling administrators and end users to seamlessly restore lost, deleted or corrupted data in just a few clicks. The solution installs in minutes with quick, easy and secure setup with no expensive training costs, ongoing installations cases and zero headache. An intuitive user interface makes finding and restoring data a breeze. What’s more? With end user self-service recovery, users can non-destructively restore data unique to their account on the tenant without admin intervention, freeing IT to work on more critical projects. Spanning Cloud Apps, a Kaseya Company, is a leading provider of backup and recovery for SaaS applications, protecting more than 2.2 million users across 10,000+ organizations globally. Protect your data from accidental deletions, configuration and sync errors, malicious activity and more.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT professionals and anyone searching for a solution to optimize their drives and improve efficiency

Audience

Companies that need a backup solution for Microsoft 365, Google Workspace, and Salesforce

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 3.6 / 5
ease 4.5 / 5
features 4.1 / 5
design 3.9 / 5
support 3.2 / 5

Pros & Cons from Real Users

Pros

  • The backup is ok. It does what we need it to do. It works ok to help with compliance. It is simple to use.
  • We have enjoyed using Spanning backup solutions for several years. It is great to be able to use it to restore data to Google Workspace. It does a great job.
  • The backup software and platform is very easy to integrate with g suite for drive, email, calendars, etc. We've also had good success using the backup to access individual files/emails, or complete backups of accounts.
  • I like its easy to use interface, consistent backup schedule, and ability to reliably restore missing files and emails.
  • Price ok, functionality simple and delegate to users. No surcharge for stockage. Ui is perfect and simple. Documentation is good and support reactive.

Cons

  • We have been customers since 2014/2016 ish. Every year, when it comes time to pay our bills, there always seems to be a problem. The billing department will tell us that auto pay is on and working but never takes the money. Then, when we try to pay for service manually, we are told we can't because auto pay is turned on. So, our service was canceled. The other thing is that a sales rep calls continually but can not help us with billing issues, he is only authorized to sell us stuff we don't need.
  • The per-user licensing is a little frustrating. Like most such products, we need to oversubscribe be in order to deal with "edge cases". Also, we are unable to afford to back up student documents at our school due to the pricing model. Basically it is for "full time employees only", and that is not ideal for a school.
  • The license management is difficult and overly rigid. Adding licenses can be done automatically when new users are created, but there isn't a way to scale the number of licenses down. Customer service is lacking or unable to assist in any meaningful way during renewals. For this price point, I would think that simple adjustments could be made.
  • The cost for additional storage is hidden in the fine print. I wish that was more transparent. You really go a certain amount of storage per license user, which isn't clear when signing up.
  • Roadmap not clear and new features take long time to arrive on portal. Need some advance features. Like backup logs, add object, etc.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

StorageCraft Technology
www.arcserve.com/products/arcserve-shadowprotect

Company Information

Kaseya
Founded: 2000
United States
spanning.com

Alternatives

Alternatives

SpinOne

SpinOne

Spin.AI
Backupify

Backupify

Kaseya
BounceBack Ultimate

BounceBack Ultimate

CMS Products
SafeStor

SafeStor

UbiStor

Categories

Data Recovery Supported
Database Supported
Disaster Recovery Supported
Server Management Supported

Categories

Backup Supported
Data Recovery Supported
Disaster Recovery Supported
SaaS Backup Supported

Disaster Recovery Features

Administration Policies Supported
Bare-Metal Recovery Not Supported
Encryption Not Supported
Failover Testing Not Supported
Flexible Data Capture Supported
Multi-Platform Support Not Supported
Multiple Data Type Support Not Supported
Offline Storage Supported

Database Features

Backup and Recovery Supported
Creation / Development Not Supported
Data Migration Not Supported
Data Replication Not Supported
Data Search Not Supported
Data Security Supported
Database Conversion Not Supported
Mobile Access Supported
Monitoring Supported
NOSQL Supported
Performance Analysis Not Supported
Queries Not Supported
Relational Interface Not Supported
Virtualization Not Supported

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Not Supported
Email Monitoring Not Supported
Event Logs Not Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Not Supported

Business Continuity Features

Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Data Recovery Features

Web Access / Restoration Supported
Backup Log Supported
Backup Scheduling Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Multiple System Support Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported

Backup Features

Backup Log Supported
Backup Scheduling Supported
Cloud Backup Supported
Compression Not Supported
Continuous Backup Not Supported
Encryption Supported
Incremental Backup Supported
Local Server Options Not Supported
Remote Server Options Not Supported
Secure Data Storage Supported
Web Access / Restoration Supported

Integrations

Google Workspace Not Supported
Liongard Supported
Microsoft 365 Not Supported
MyGlue Not Supported
Network Glue Not Supported
OneBlox Supported
Salesforce Not Supported
Unitrends Backup Not Supported

Integrations

Google Workspace Supported
Liongard Not Supported
Microsoft 365 Supported
MyGlue Supported
Network Glue Supported
OneBlox Not Supported
Salesforce Supported
Unitrends Backup Supported
Claim ShadowProtect and update features and information
Claim ShadowProtect and update features and information
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Claim Spanning Backup and update features and information