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About

Setster offers seamless appointment scheduling for any business or department. It automates complex scheduling rules and workflows while offering a custom user experience every time. Whether your company manages a vast network of branches and locations or simply needs a virtual meeting solution, Setster's cloud-driven or on-premise alternative is designed to scale with your growth, providing a reassuring solution for your evolving needs. Easily manage scheduling appointments and resources, increase productivity, and reduce costly no-shows. Its powerful, all-inclusive platform includes a rich feature set that is easily configurable by a product lead or programmatically via APIs and developer toolsets. Do more with Setster.

About

Online appointment scheduling, client management, business reports, automated appointment reminders, and more. Extensible and infinitely scalable appointment solution able to accommodate businesses and organizations of all sizes. Powerful features and an elegant user interface seamlessly combined with enterprise-grade security, reliability, and performance. PCI Compliant capture, storage, management, and processing of customer payments. Charge or simply store credit cards at the time of scheduling. Upload and store images, forms, receipts, executed contracts, documents, and any other files associated with customers and contacts. SnapAppointments supports multiple business locations per account with each location configurable to any time zone in the world. Embeddable appointment scheduling options allow your clients to schedule appointments in style without leaving your website.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small to large businesses looking for powerful highly-customizable appointment scheduling solutions

Audience

Companies eeeking for a smarter way to manage appointments, schedules, and clients in the cloud

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per month
Free Version Not Supported
Free Trial Supported

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.3 / 5
ease 2.7 / 5
features 2.3 / 5
design 2.3 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Easy to set up and use for my business. I enjoyed the product for many years, but now it does not send any reminders to me or clients.
  • Nothing! I don't believe that this company has been in business for multiple years. Beware of this business!
  • I like that my clients can make, change or cancel their own appointments. It's easy to use for my clients. I find it easy for me too.

Cons

  • Too many system bugs. Unable to get a response to system errors. I can't get anyone to respond to my inquiries.
  • I had never heard of SnapAppointments until random appointment notices started appearing in my email inbox. They have set up an appointment page for my business, leading people to think that they can actually schedule with my business at extremely low prices. We have been getting calls from people who thought they had appointments and actually showed up to our office. I have tried calling, emailing, and even contacting them through the Better Business Bureau to have my listing removed. No response from the "company" to me or the BBB. I believe this is their way of making money, to "strong-arm" small businesses into paying for a membership. Beware!
  • I have loved this scheduling software up until the last 6 months or so. I have used it for about 12 years. I'm the past 6 months the site has been completely down, then my clients didn't get the scheduled reminders for several weeks and then there was a problem with the second email reminder. When I send an email to support most of the time I don't get a response even after many emails. Now several clients are complaining about not getting their confirmation email and I have sent several emails with no response. I wish my clients could access their own appointments and be able to edit their own profile.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Setster
Founded: 2008
United States
www.setster.com

Company Information

SnapAppointments
Founded: 2011
United States
www.snapappointments.com

Alternatives

Alternatives

E-Z Schedule

E-Z Schedule

Ramoundos Systems
Online Appointment Manager

Online Appointment Manager

AppointmentQuest
Veribook

Veribook

Amobius Group
Acuity Scheduling

Acuity Scheduling

Squarespace

Categories

Scheduling Supported

Categories

Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

Facebook Supported
FreshBooks Supported
Gmail Supported
Google Analytics Supported
Google Calendar Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Outlook Supported
PayPal Supported
Salesforce Supported
Stripe Supported
Wufoo Supported
Zapier Supported

Integrations

Facebook Not Supported
FreshBooks Not Supported
Gmail Not Supported
Google Analytics Not Supported
Google Calendar Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
PayPal Not Supported
Salesforce Not Supported
Stripe Not Supported
Wufoo Not Supported
Zapier Not Supported
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