SessionPBXSessionTalk
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Zoom PhoneZoom Communications
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About
SessionPBX is a hosted business phone system for small teams and service providers. Administrators manage users, extensions, and calling through a web portal, while team members use companion softphone apps on Windows, macOS, iOS, and Android. The service supports internal calling, voice and video, messaging, presence, voicemail, call forwarding, and SIP trunk connections to a carrier chosen and paid directly by the customer. Teams Business adds call flows, business-hours routing, IVR menus, ring groups, call queues, call recording, supervision, and reports. QR codes and invitation links help provision team apps. SessionTalk hosts the standard service; approved partners can also deploy multi-tenant SessionPBX on their own servers and manage customer workspaces.
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About
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Small businesses, MSPs and IT resellers that want a hosted cloud PBX and already have their own SIP trunk
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Audience
Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$20/month
Teams Phone starts at $20/month for five seats, with additional seats at $3/month each. Teams Business starts at $40/month for five seats, with additional seats at $6/month each. Plans include a 14-day free trial. Customers provide and pay their SIP carrier separately. Approved partners can use separate partner pricing.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$10.50/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSessionTalk
Founded: 2009
United Kingdom
sessiontalk.io/hosted-pbx
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Company InformationZoom Communications
Founded: 2011
United States
zoom.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
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Integrations
Archive Intel
Not Supported
Aspect
Not Supported
Bubble
Not Supported
CallMiner Eureka
Not Supported
EpicCare EMR
Not Supported
Five9
Not Supported
HubSpot CRM
Not Supported
LiveHelpNow
Not Supported
PCI Checklist
Not Supported
Salesloft
Not Supported
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Integrations
Archive Intel
Supported
Aspect
Supported
Bubble
Supported
CallMiner Eureka
Supported
EpicCare EMR
Supported
Five9
Supported
HubSpot CRM
Supported
LiveHelpNow
Supported
PCI Checklist
Supported
Salesloft
Supported
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