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About

ServicePilot has a simple objective, to provide an accurate view of the IT and applications: security, availability and performance. Teams have a difficult problem, maintaining applications in perfect working order in a high-performance and secure way. This is not an easy task in this world of agile development, frequent changes, rapid evolution and ever-increasing complexity of information systems architecture. Since their introduction, a lot has changed in IT: Cloud computing has become the new standard, mobile devices have become more powerful, the Internet of Things is growing more and more, and micro-services and containers are changing the way applications are built. These changes are leading to new needs, and old tools will find it hard to adapt and will be insufficient. A new generation of monitoring tools has become necessary. However, the infrastructure, the network and the storage should not be neglected because applications would not work without them.

About

Easily configure, monitor, and protect servers and sites in minutes. cPanel provides the most reliable and intuitive server and site management platform. With a rich feature set and customer-first support, cPanel’s automated and configurable platform enables customers to focus on growing their businesses. With cPanel, it’s easy to get started. We provide you with the tools needed to create and automate all server management tasks, allowing you to focus on empowering your customers and build every facet of their website experience. Manage hundreds of features baked into cPanel or allow your customers to take the wheel. You take the lead when it comes to what your customers need. Are you ready to grow? With revenue generating capabilities, we give you access to add-ons, third-party plugins, white-label software, transfer tools and much more to enable you to scale with ease.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams looking for a security monitoring platform

Audience

Organizations that need an effective site and server management platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$15.99 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 2.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 4.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • cPanel provides a broad set of tools for managing websites, domains, email accounts, databases and server settings in one place. It is widely supported by hosting providers, and experienced users may appreciate the large ecosystem, documentation and integrations available around the product.

Cons

  • The price is my main issue. The licensing cost feels too high compared with the value and improvements I receive. The 2026 direct pricing starts at $29.99 per month for one account and reaches $69.99 per month for Premier, with an additional per-account fee above 100 accounts. This makes the product increasingly difficult to justify, especially for smaller projects or servers with several accounts. The interface also feels dated and overloaded in some areas. Navigation is not always intuitive, and basic tasks can require moving through too many sections. cPanel’s own user survey shows repeated requests for UI modernization, better mobile responsiveness, improved backup management and a native firewall. I was also concerned by the recent critical authentication vulnerability. According to cPanel, it could allow an unauthenticated request to be treated as authenticated, while government security authorities confirmed active exploitation and possible remote code execution. Although patches were released, an incident of this scale reduced my confidence in the product.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ServicePilot
Founded: 2001
France
www.servicepilot.com/en/

Company Information

cPanel
Founded: 1997
United States
cpanel.com

Alternatives

Sematext Cloud

Sematext Cloud

Sematext Group

Alternatives

Site24x7

Site24x7

ManageEngine
MaxPanel

MaxPanel

Cenmax
eG Enterprise

eG Enterprise

eG Innovations

Categories

Categories

Server Management Features

CPU Monitoring Not Supported
Credential Management Not Supported
Database Servers Supported
Email Monitoring Not Supported
Event Logs Not Supported
History Tracking Not Supported
Patch Management Not Supported
Scheduling Not Supported
User Activity Monitoring Not Supported
Virtual Machine Monitoring Not Supported

Integrations

A Small Orange Not Supported
ASVhost Not Supported
Alibaba Cloud Anti-Bot Service Not Supported
Byethost Not Supported
Clientexec Not Supported
CrossBox Not Supported
FluxBilling Not Supported
GoogieHost Not Supported
Helios Payments Not Supported
Host.co.in Not Supported
Host4Geeks Not Supported
Hostwinds Not Supported
Hostworld Not Supported
Microsoft Teams Supported
NebStack Not Supported
NodeSpace Hosting Not Supported
Site.pro Not Supported
Vimexx Not Supported
Web Hosting Canada Not Supported
iWeb Not Supported

Integrations

A Small Orange Supported
ASVhost Supported
Alibaba Cloud Anti-Bot Service Supported
Byethost Supported
Clientexec Supported
CrossBox Supported
FluxBilling Supported
GoogieHost Supported
Helios Payments Supported
Host.co.in Supported
Host4Geeks Supported
Hostwinds Supported
Hostworld Supported
Microsoft Teams Not Supported
NebStack Supported
NodeSpace Hosting Supported
Site.pro Supported
Vimexx Supported
Web Hosting Canada Supported
iWeb Supported
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Claim ServicePilot and update features and information
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Claim cPanel and update features and information