ServiceONE

ServiceONE

SII Concatel
+
+

Related Products

  • OfficeSpace Software
    186 Ratings
    Visit Website
  • EcholoN
    50 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • 6Storage
    129 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    648 Ratings
    Visit Website
  • NinjaOne
    6,035 Ratings
    Visit Website
  • MaintainX
    2,619 Ratings
    Visit Website
  • Maintenance Care
    293 Ratings
    Visit Website
  • eMaint CMMS
    902 Ratings
    Visit Website
  • EZO AssetSonar
    118 Ratings
    Visit Website

About

ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.

About

Our SaaS software transforms field service management by optimizing and enabling front-line workforces. It streamlines key processes and harnesses innovative technologies to deliver a step change in: - Field service performance – Increased capacity and productivity, reduced costs, higher service levels. - Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction. - Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting. We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Businesses searching for a solution for creating custom workflows and automating processes

Audience

Public and private sector organizations that need powerful field service management solutions

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SII Concatel
Founded: 1998
Spain
www.serviceone.es/en

Company Information

Totalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk

Alternatives

TeamDynamix ESM

TeamDynamix ESM

TeamDynamix

Alternatives

Rosmiman IWMS

Rosmiman IWMS

Rosmiman Software
eWorkOrders CMMS

eWorkOrders CMMS

Information Professionals, Inc.
Utility Cloud

Utility Cloud

Advanced Enterprise Systems

Categories

Categories

Government Supported
Public Works Supported
Smart City Supported
Work Order Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Supported
Schools Not Supported
Space Planning Supported
Vendor Management Supported
Visitor Management Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Not Supported
Facility Scheduling Supported
Incident Management Supported
Inspection Management Supported
Inventory Control Not Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

Public Works Features

Billing & Invoicing Not Supported
Compliance Management Supported
Contract Management Not Supported
Customer Database Supported
Document Management Not Supported
Equipment Maintenance Supported
Fixed Asset Management Supported
Job Costing Not Supported
Project Management Not Supported
Service Request Management Not Supported
Work Order Management Supported

Integrations

Codeless Platforms Alerting Software Not Supported
Codeless Platforms BPA Platform Not Supported
Microsoft SharePoint Not Supported
NorthStar Navigator Supported

Integrations

Codeless Platforms Alerting Software Supported
Codeless Platforms BPA Platform Supported
Microsoft SharePoint Supported
NorthStar Navigator Not Supported
Claim ServiceONE and update features and information
Claim ServiceONE and update features and information
Claim Totalmobile and update features and information
Claim Totalmobile and update features and information