ServiceONESII Concatel
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Related Products
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About
ServiceONE is the most complete business management software on the market and offers specific solutions for the six major business areas that, according to Gartner, must meet an ESM solution. The Enterprise Service Manager ServiceONE applies the principles of ITSM to the entire company, creating custom workflows and automating processes. Reduce costs, improve customer service and increase your business productivity by providing intelligence management of your business resources with ServiceONE ESM. Align all business units and intelligently manage the services, assets and spaces of your company. Achieve improvements in your business performance by digitizing and automating your workflows. Use updated data to make strategic decisions and increase the effectiveness in the internal control of your company. Increase of end users satisfaction thanks to greater responsiveness and optimization of business processes.
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About
Our SaaS software transforms field service management by optimizing and enabling front-line workforces.
It streamlines key processes and harnesses innovative technologies to deliver a step change in:
- Field service performance – Increased capacity and productivity, reduced costs, higher service levels.
- Mobile worker empowerment – Digital insights and tools, lower admin burden, improved job satisfaction.
- Management control – Enhanced visibility, more flexibility, compliance assurance and accurate reporting.
We have a strong track record working with enterprise organizations across the public and private sectors including local and national government, health and social care, housing & property, utilities and infrastructure, transport and logistics and facilities management.
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses searching for a solution for creating custom workflows and automating processes
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Audience
Public and private sector organizations that need powerful field service management solutions
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSII Concatel
Founded: 1998
Spain
www.serviceone.es/en
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Company InformationTotalmobile
Founded: 1985
United Kingdom
www.totalmobile.co.uk
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Alternatives |
Alternatives |
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Categories |
Categories |
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Supported
Schools
Not Supported
Space Planning
Supported
Vendor Management
Supported
Visitor Management
Supported
Work Order Management
Supported
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Facility Management Features
Asset Management
Supported
Commercial Properties
Supported
Equipment Management
Not Supported
Facility Scheduling
Supported
Incident Management
Supported
Inspection Management
Supported
Inventory Control
Not Supported
Maintenance Tracking
Supported
Preventive Maintenance
Supported
Residential Properties
Supported
Room Scheduling
Not Supported
Schools
Supported
Space Planning
Not Supported
Vendor Management
Supported
Visitor Management
Not Supported
Work Order Management
Supported
Field Service Management Features
Billing & Invoicing
Not Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Not Supported
Dispatch Management
Supported
Electronic Signature
Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Not Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
Public Works Features
Billing & Invoicing
Not Supported
Compliance Management
Supported
Contract Management
Not Supported
Customer Database
Supported
Document Management
Not Supported
Equipment Maintenance
Supported
Fixed Asset Management
Supported
Job Costing
Not Supported
Project Management
Not Supported
Service Request Management
Not Supported
Work Order Management
Supported
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Integrations
Codeless Platforms Alerting Software
Not Supported
Codeless Platforms BPA Platform
Not Supported
Microsoft SharePoint
Not Supported
NorthStar Navigator
Supported
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Integrations
Codeless Platforms Alerting Software
Supported
Codeless Platforms BPA Platform
Supported
Microsoft SharePoint
Supported
NorthStar Navigator
Not Supported
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