ServiceNow Security Operations vs. xMatters Comparison


ServiceNow Security Operations ServiceNow	xMatters Everbridge	+	+
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		Related Products ManageEngine Log360 Detect, investigate, and resolve security incidents and threats using a single, scalable SIEM solution. Log360 provides you with actionable insights and analytics-driven intelligence for real-time security monitoring, advanced threat detection, incident management, and behavioral analytics-based anomaly detection. Built as the bedrock for your SOC, ManageEngine Log360 comes with out-of-the-box correlation and workflow rules, dashboards, reports, and alert profiles to help you address vital security issues with little manual intervention. 196 Ratings Visit Website Blumira Empower Your Current Team to Achieve Enterprise-Level Security An all-in-one solution with SIEM, endpoint visibility, 24/7 monitoring, and automated response to reduce complexity, increase visibility and speed up time to respond. We handle the security heavy lifting, so you get time back in your day. With out-of-the-box detections, pre-filtered alerts, and response playbooks, IT teams can achieve real security value with Blumira. Quick Deployment, Immediate Results: Integrates with your tech stack and fully deploy, with no warm-up period, in hours All-You-Can-Eat Data Ingest: Predictable pricing and with unlimited data logging for full-lifecycle detection Compliance Made Easy: 1 year data retention included, pre-built reports, and 24/7 automated monitoring 99.7% CSAT Support: Solution Architects for product support, the Incident Detection and Response Team creating new detections, and 24/7 SecOps support 150 Ratings Visit Website NinjaOne NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency. NinjaOne is a Leader in the Gartner Magic Quadrant for Endpoint Management Tools. The company is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. 6,065 Ratings Visit Website Criminal IP Criminal IP is a cyber threat intelligence solution that provides decision-ready threat intelligence, and attack surface management solutions to security teams worldwide. By continuously scanning the global internet, Criminal IP aggregates and contextualizes threat signals across IPs, domains, URLs, and attack infrastructure, covering malicious indicators, known vulnerabilities, exposed assets, and attacker behavior. Criminal IP's mission is to give organizations real visibility into their cyber landscape and accelerate threat detection and response by delivering the intelligence needed to outsmart attackers. 457 Ratings Visit Website Veeam Data Platform Veeam Data Platform is a unified data resilience solution that helps organizations recover from cyberattacks and outages, and protect workloads across hybrid and multicloud environments – all without vendor lock-in. The platform includes built-in security capabilities designed to mitigate ransomware and other data-loss threats, including AI-backed threat detection across a broad range of workload types. This is intended to help teams identify and respond to threats before they disrupt operations. Veeam Data Platform supports workload portability across hypervisors, cloud providers, and on-premises environments, allowing organizations to move or recover data across infrastructure without being tied to a specific vendor or platform. For organizations looking to simplify deployment, Veeam Software Appliance provides a pre-built, hardened, and highly available option, reducing the manual setup and maintenance work required from IT teams. Veeam Data Platform is used by over 550,000 customers worldwide, including 82% of the Fortune 500. 1,267 Ratings Visit Website Graylog Graylog is the AI-powered SIEM and log management platform built for security and IT operations. The platform centralizes and analyzes event data from across complex environments to help teams detect threats faster, investigate smarter, and control data costs—without compromise. Graylog combines scalable log management with explainable AI that summarizes dashboards, prioritizes real risks, and automates investigation workflows—while keeping analysts in control. With products including Graylog Security, Enterprise, API Security, and Open, Graylog serves more than 60,000 organizations across 180 countries. Headquartered in Houston with roots in open source, Graylog continues to redefine how modern teams achieve clarity, context, and control across their environments. 440 Ratings Visit Website ManageEngine EventLog Analyzer ManageEngine EventLog Analyzer is an on-premise log management solution designed for businesses of all sizes across various industries such as information technology, health, retail, finance, education and more. The solution provides users with both agent based and agentless log collection, log parsing capabilities, a powerful log search engine and log archiving options. With network device auditing functionality, it enables users to monitor their end-user devices, firewalls, routers, switches and more in real time. The solution displays analyzed data in the form of graphs and intuitive reports. EventLog Analyzer's incident detection mechanisms such as event log correlation, threat intelligence, MITRE ATT&CK framework implementation, advanced threat analytics, and more, helps spot security threats as soon as they occur. The real-time alert system alerts users about suspicious activities, so they can prioritize high-risk security threats. 211 Ratings Visit Website Daylight Daylight merges lightning-fast agentic AI with elite human expertise to deliver a next-gen managed detection and response service that goes beyond alerts, aiming to “take command” of your cyber-frontier. It promises full coverage of your environment with no blind spots, context-aware protection that continuously learns from your systems and past cases (including Slack chats), near-zero false positives, the industry’s lowest mean time to detection and mean time to response, and deep integration with your IT and security stack so it supports unlimited platforms, unlimited integrations, and delivers actionable, noise-free insights via AI dashboards. With Daylight, you get true end-to-end threat detection and response (no escalation games), 24/7 expert support, custom response workflows, environment-wide visibility, and measurable improvements in analyst utilization and response speed, all built to shift your security operations from reactive to commanding. 15 Ratings Visit Website RealCISO RealCISO is a compliance intelligence platform for two audiences: MSPs and MSSPs managing security across multiple clients, and enterprise teams running compliance in-house. Security providers get multi-tenant architecture, white-label branding, and portfolio-level risk visibility. Enterprise teams get assessments, risk tracking, remediation management, and board-ready reporting — without spreadsheets. Supports NIST CSF 2.0, SOC 2, HIPAA, NIST 800-171, CIS Controls, CMMC, ISO 27001, and 30+ frameworks. Tracks maturity per control over time — L1 through L5 — so you show boards trend lines, not checkboxes. 3,000+ security providers. Built by practitioners. 223 Ratings Visit Website Comet Backup Start running backups and restores in less than 15 minutes! Fast, secure backup software for businesses and IT providers. Comet is a flexible, all-in-one backup platform available in 13 languages. You choose your backup destination, server location, configuration and setup. Backup to your own storage/location, SFTP, FTP or cloud storage provider (Wasabi, Amazon AWS, Google Cloud Storage, Microsoft Azure, Backblaze B2, or other S3-compatible cloud providers). Comet’s modern ‘chunking’ technology powers client-side deduplication with no full re-uploads after the first backup. Backups are incremental forever—your oldest backup can restore just as fast as your most recent. No need for differentials or delta-merging. Data is compressed and encrypted during backup, transit and rest. Test drive Comet Backup with a 30-day FREE trial! 219 Ratings Visit Website
About Overcome threats and vulnerabilities with SOAR (security orchestration, automation, and response) and risk-based vulnerability management. Say hello to a secure digital transformation. Accelerate incident response with context and AI for smart workflows. Use MITRE ATT&CK to investigate threats and close gaps. Apply risk-based vulnerability management across your infrastructure and applications. Use collaborative workspaces for effective management of risks and IT remediation. Get an executive view of key metrics and indicators with role-based dashboards and reporting. Enhance visibility into your security posture and team performance. Security Operations groups key applications into scalable packages that can grow with you as your needs change. Know your security posture and quickly prioritize high-impact threats in real time and at scale. React faster with collaborative workflows and repeatable processes across security, risk, and IT.	About xMatters is an intelligent communications platform designed to accelerate essential business processes, especially IT operations, DevOps and major incident management processes. Trusted by over 1000 global companies, xMatters offers intelligent communication tools for effective IT management, business continuity management, employee engagement, and customer engagement. The platform delivers unmatched reliability and innovative functionality.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Teams looking to identify, prioritize and respond faster to threats	Audience DevOps, ITOps, NOC, support, engineering, and system admins--from small startups to large enterprises.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $9 per user per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ServiceNow Founded: 2003 United States www.servicenow.com/products/security-operations.html	Company Information Everbridge Founded: 2002 United States www.xmatters.com
Alternatives Sequretek Percept XDR Sequretek	Alternatives PagerDuty
Cisco Vulnerability Management Cisco	24Cevent
Vulcan Cyber	AlertOps
ASPIA	DERDACK Enterprise Alert Derdack
SecurityHQ View All	SpinOne Spin.AI View All
Categories Bug Tracking Supported Business Continuity Supported Data Recovery Supported Incident Response Supported Risk-Based Vulnerability Management Supported Security Orchestration, Automation and Response (SOAR) Supported	Categories Business Continuity Supported Data Recovery Supported Incident Management Supported Incident Response Supported IT Alerting Supported IT Management Supported Website Monitoring Supported
Business Continuity Features Backup Log Supported Backup Scheduling Supported Compression Not Supported Continuous Backup Supported Encryption Supported Incremental Backup Supported Local Server Options Not Supported Multiple System Support Supported Remote Server Options Supported Secure Data Storage Not Supported Web Access / Restoration Not Supported Data Recovery Features Web Access / Restoration Not Supported Backup Log Supported Backup Scheduling Supported Compression Not Supported Continuous Backup Supported Encryption Supported Incremental Backup Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Supported Secure Data Storage Not Supported Show More Features Bug Tracking Features Backlog Management Supported Filtering Not Supported Issue Tracking Not Supported Release Management Not Supported Task Management Supported Ticket Management Not Supported Workflow Management Not Supported	Business Continuity Features Backup Log Not Supported Backup Scheduling Not Supported Compression Not Supported Continuous Backup Not Supported Encryption Supported Incremental Backup Not Supported Local Server Options Not Supported Multiple System Support Supported Remote Server Options Not Supported Secure Data Storage Supported Web Access / Restoration Not Supported Show More Features IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Not Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Supported Scheduling Supported Software Inventory Not Supported User Activity Monitoring Not Supported Website Monitoring Features Availability Testing Not Supported Event Logs Not Supported Event-Based Notifications Supported FTP Monitoring Not Supported Mail Server Monitoring Not Supported Maintenance Scheduling Not Supported Performance Metrics Not Supported Real Time Monitoring Not Supported Transaction Monitoring Not Supported Uptime Reporting Not Supported
Integrations Ciroos Not Supported Confluence Not Supported Cortex Not Supported CyCognito Supported Dynatrace Not Supported Google Maps Not Supported Jira Service Management Not Supported Kaseya VSA Not Supported Okta Not Supported PagerDuty Not Supported ScriptRunner for Jira Not Supported ServiceNow Not Supported Slack Not Supported SolarWinds Loggly Not Supported SolarWinds Network Performance Monitor (NPM) Not Supported Splunk Cloud Platform Not Supported X (Twitter) Not Supported Xitoring Not Supported ZigiOps Not Supported Show More Integrations View All 3 Integrations	Integrations Ciroos Supported Confluence Supported Cortex Supported CyCognito Not Supported Dynatrace Supported Google Maps Supported Jira Service Management Supported Kaseya VSA Supported Okta Supported PagerDuty Supported ScriptRunner for Jira Supported ServiceNow Supported Slack Supported SolarWinds Loggly Supported SolarWinds Network Performance Monitor (NPM) Supported Splunk Cloud Platform Supported X (Twitter) Supported Xitoring Supported ZigiOps Supported Show More Integrations View All 39 Integrations
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