ServiceMobility

ServiceMobility

ServicePower
VortechPro

VortechPro

Vortech Technologies, Inc.
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About

ServicePower's Mobile Workforce Solution provides your field technicians with real-time access to the tools, processes, and information they need to complete their service jobs on the first try. With increased visibility and standardization, customers know what to expect from your technicians, improving your customer experience and your brand reputation. ServicePower's Mobile Workforce Solution, ServiceMobility, reduces operational costs, improves the customer experience, and increases the lifetime value of every customer. See how ServiceMobility can innovate your modern field service organization with a personalized demo. ServicePower is a leading field-service management software company focused on providing an exceptional customer experience, while delivering significant operational efficiencies. Trusted by field-service organizations around the world such as GE Appliances, LG, Electrolux and Siemens, ServicePower offers the only SaaS platform that helps companies efficiently.

About

VortechPro is field service dispatch software for locksmiths, HVAC, plumbing, garage door, and other trade companies. It helps office teams assign jobs to field technicians using configurable priority tiers, with dispatch for immediate or scheduled work and specialist-only assignments. Technicians can receive job alerts and accept work through mobile apps. The vendor describes additional tools for card payments through the business owner's Stripe account, technician pay-split calculations, live crew location tracking, office-to-field chat, job reassignment, weekly earnings statements, and accounting exports. The product is aimed at small trade and field-service businesses coordinating office dispatch and mobile crews.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their operations

Audience

Small trade/field-service businesses (locksmith, HVAC, plumbing, garage door)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact ServicePower for pricing details.
Free Version Not Supported
Free Trial Not Supported

Pricing

$99/month
$99 per month covers up to 5 technicians; each additional technician is $20 per month. The vendor states there is no setup fee or contract and offers a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ServicePower
Founded: 1996
United States
www.servicepower.com/products/mobile-technician-enablement

Company Information

Vortech Technologies, Inc.
United States
vortechpro.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Applicat

Applicat

Applicat Technologies

Categories

Categories

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported

Integrations

Stripe Not Supported

Integrations

Stripe Supported
Claim ServiceMobility and update features and information
Claim ServiceMobility and update features and information
Claim VortechPro and update features and information
Claim VortechPro and update features and information