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About

Transform your field service organizations with ServiceMax, a leading provider of cloud-based field service solutions. Built on the Salesforce platform, ServiceMax powers a new era of field service experiences. The platform offers end-to-end field service solutions, including workforce optimization, advanced scheduling and dispatch, parts logistics, inventory & depot repair, installed base entitlements, and social collaboration.

About

A wide choice of pre-built field service solutions ready to go, a Low-Code platform to self-build applications and a highly configurable AI-engine for transformative predictive service - all in one. Begin your end-to-end automation journey with our comprehensive choice of pre-built field service solutions to minimize time-to-value and rapidly deploy applications within weeks. To support your migration to the cloud you can choose to move the entire operations to the cloud or one application at a time. From scheduling & dispatching to our real-time dashboards, Zinier is empowering field service teams to coordinate and execute faster and more effectively every step of the way. We provide all the building blocks in field service automation you will ever need. No matter how specific your challenge - if you can imagine it, you can build it.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Field service companies

Audience

Organizations looking for a field service management software

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax

Company Information

Zinier
Founded: 2015
United States
www.zinier.com

Alternatives

Alternatives

Fergus

Fergus

Fergus Software
Service Pro

Service Pro

MSI Data
Field Force Tracker

Field Force Tracker

Rapidsoft Systems

Categories

HVAC Supported
Service Dispatch Supported
Work Order Supported

Categories

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

Blitzz Not Supported
Magic EDI Service Supported
Runbook Supported
SkyRingAI Supported
Xinix Supported
frontline.io Supported

Integrations

Blitzz Supported
Magic EDI Service Not Supported
Runbook Not Supported
SkyRingAI Not Supported
Xinix Not Supported
frontline.io Not Supported
Claim ServiceMax and update features and information
Claim ServiceMax and update features and information
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