ServiceManagerServiceCentral Technologies
|
||||||
Related Products
|
||||||
About
ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
|
About
Vekia frees your teams from laborious tasks so that they focus on what is key: analysis, decision, and improvement. Our intelligent engines improve forecast accuracy, in a daily basis to provide the most relevant order offers for you. Because their profession shall evolve, we help your teams to learn the Vekia solution. We take their comments into account and improve the solution. The evolution of your internal processes is a key factor, when it comes to your collaboration’s success. We support you and guide you, in implementing these changes. Forecast and order proposals are calculated, with the help of our Machine Learning algorithms. Developed by our Lab team of researchers, they learn and improve, on a daily basis! A team of Data Scientists dedicated to your project, help you define useful data and improve the latter. Therefore, they achieve the required quality, to deliver the best possible results.
|
|||||
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
|
|||||
Audience
OEMs, Insurers, Third Party Logistics, and Service Depots
|
Audience
Organizations searching for an Inventory Management platform that helps gain control of their supply chain
|
|||||
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
|
Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
|
|||||
API
Offers API
Supported
|
API
Offers API
Not Supported
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
|
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
|
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
|
|||||
Company InformationServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com
|
Company InformationVekia
Founded: 2008
France
www.vekia.co.uk
|
|||||
Alternatives |
Alternatives |
|||||
|
|
|
|||||
|
|
|
|||||
|
|
||||||
Categories |
Categories |
|||||
Inventory Control Features
Allocation
Supported
Barcoding
Supported
Cost Tracking
Supported
Forecasting
Supported
Item Management
Supported
Order Management
Supported
Procurement Management
Supported
Reorder Management
Supported
Serial Number Tracking
Supported
SKU / UPC Codes
Supported
Supplier Management
Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Supported
Forecasting
Supported
Inventory Optimization
Not Supported
Kitting
Supported
Manufacturing Inventory Management
Supported
Mobile Access
Supported
Multi-Channel Management
Supported
Product Identification
Supported
Reorder Management
Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Not Supported
Order Management Features
Back Order Management
Supported
Catalog Management
Supported
Inventory Management
Supported
Order Entry
Not Supported
Order Fulfillment
Supported
Order Tracking
Not Supported
Recurring Orders
Not Supported
Returns Management
Supported
Shipping Management
Supported
Special Order Management
Not Supported
Supply Chain Management Features
Demand Planning
Not Supported
Electronic Data Interchange
Supported
Import / Export Management
Supported
Inventory Management
Supported
Order Fulfillment
Supported
Order Management
Supported
Sales & Operations Planning
Not Supported
Shipping Management
Supported
Supplier Management
Supported
Transportation Management
Not Supported
Warehouse Management
Not Supported
Asset Tracking Features
Activity Tracking
Supported
Audit Trails
Supported
Barcoding / RFID
Supported
Checkout / Check-In
Supported
Depreciation Tracking
Not Supported
Disposal Tracking
Supported
Inventory Management
Supported
Location Tracking
Not Supported
QR Codes
Not Supported
Reservations
Not Supported
Service History
Supported
Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Not Supported
Scheduling
Not Supported
Service History Tracking
Supported
Time Clock
Not Supported
Work Order Management
Supported
Packaging Features
3D Modeling
Not Supported
Asset Library
Not Supported
Drafting
Not Supported
For Manufacturers
Not Supported
In-Store Visualization
Not Supported
Inventory Management
Supported
Palletization
Not Supported
Quotes / Estimates
Supported
Specification Management
Not Supported
Warranty Management Features
Contract Management
Not Supported
Eligibility Verification
Supported
For Field Service
Not Supported
For General Contractors
Not Supported
For Manufacturers
Supported
Parts Management
Supported
Policy Management
Supported
Product Registration
Supported
Repair Management
Supported
Returns Management
Supported
Service Management
Supported
Warranty Tracking
Supported
Work Order Features
Contract Management
Not Supported
Customer Database
Supported
Dispatch Management
Supported
Inventory Control
Supported
Job Management
Supported
Preventive Maintenance
Not Supported
Quotes / Estimates
Supported
Recurring Appointments
Not Supported
Routing
Not Supported
Scheduling
Not Supported
Task Management
Supported
Workflow Management Features
Access Controls/Permissions
Supported
Approval Process Control
Supported
Business Process Automation
Supported
Calendar Management
Supported
Compliance Tracking
Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Supported
Forms Management
Supported
Graphical Workflow Editor
Not Supported
Mobile Access
Supported
No-Code
Not Supported
Task Management
Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
|
Inventory Control Features
Allocation
Supported
Barcoding
Not Supported
Cost Tracking
Not Supported
Forecasting
Supported
Item Management
Not Supported
Order Management
Not Supported
Procurement Management
Supported
Reorder Management
Not Supported
Serial Number Tracking
Not Supported
SKU / UPC Codes
Not Supported
Supplier Management
Not Supported
Inventory Management Features
Alerts/Notifications
Supported
Barcoding / RFID
Not Supported
Forecasting
Supported
Inventory Optimization
Supported
Kitting
Not Supported
Manufacturing Inventory Management
Not Supported
Mobile Access
Not Supported
Multi-Channel Management
Not Supported
Product Identification
Not Supported
Reorder Management
Not Supported
Reporting/Analytics
Supported
Retail Inventory Management
Supported
Supplier Management
Supported
Warehouse Management
Not Supported
Order Management Features
Back Order Management
Not Supported
Catalog Management
Not Supported
Inventory Management
Supported
Order Entry
Not Supported
Order Fulfillment
Not Supported
Order Tracking
Not Supported
Recurring Orders
Not Supported
Returns Management
Not Supported
Shipping Management
Not Supported
Special Order Management
Not Supported
Supply Chain Management Features
Demand Planning
Supported
Electronic Data Interchange
Not Supported
Import / Export Management
Not Supported
Inventory Management
Supported
Order Fulfillment
Not Supported
Order Management
Not Supported
Sales & Operations Planning
Not Supported
Shipping Management
Not Supported
Supplier Management
Supported
Transportation Management
Not Supported
Warehouse Management
Not Supported
Sales Forecasting Features
Competitor Analysis
Not Supported
Correlation Analysis
Supported
Dashboard
Supported
Dynamic Modeling
Not Supported
Exception Reporting
Not Supported
Graphical Data Presentation
Supported
Modeling & Simulation
Not Supported
Performance Metrics
Supported
Sales Trend Analysis
Not Supported
Statistical Analysis
Supported
|
|||||
Integrations
Google Authenticator
Supported
JD Edwards EnterpriseOne
Supported
Oracle Fusion Cloud ERP
Supported
QuickBooks Online
Supported
|
Integrations
Google Authenticator
Not Supported
JD Edwards EnterpriseOne
Not Supported
Oracle Fusion Cloud ERP
Not Supported
QuickBooks Online
Not Supported
|
|||||
|
|
|