ServiceFolder vs. SmartServ Comparison


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About With ServiceFolder, companies will get access to a full suite of field service management software industry-specific solutions that will reduce paperwork, keep your company organized and your customers updated. Field service technicians & your office staff will be able to use our software to manage your employees, equipment & time from any computer or mobile device. With the ability to assign jobs in real-time and automate workflows, we make your life easier so your team can get back out on the job site where it matters most. Become More Productive and Profitable. Reduce Phone Calls. Reduce Excel Sheets. Reduce WhatsApp Messages. Save time by running advanced reports in seconds instead of minutes - we've put the right tools at your fingertips! The ServiceFolder field service management software solution for small businesses is designed with the office staff and small business field technicians in mind.	About Our software is configured for family-owned field service businesses to automate operations, communication & jobs. Gain insights of your biggest income drivers with dashboard and reports. Identify best performers in your office and field staff. Track jobs, tickets, memberships sold, revenue generated & missed. Eliminate double entry & manual work with Quickbooks auto-sync. track all technicians, job hours, payroll. See every customer’s history with call integration. With the digitized process techs can upload notes, images & checklists for any job. Instant customer information & invoices on the field. Collect payments on job completion. With our field service management software, schedule in seconds, categorize jobs, and know each technician’s availability. Save time and dollars with a real-time dispatch screen while maintaining clear communication between techs and the back-office.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Audience Businesses searching for a solution to improve their services and increase sales	Audience Field service businesses seeking a solution to facilitate their work
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $15 per user per month Free Version Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros NONE, they were great at selling us on a dream. They were great at making promises that they could not provide. We kept getting the excuses... "We are beta testing it!" Cons They demanded that we pay 3 years in advance to use their software. We have a contract releasing funds if we decided to not go with their software. We canceled and now they will not return our phone calls or emails!!!
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information ServiceFolder Founded: 2017 India www.servicefolder.com	Company Information SmartServ Founded: 2017 United States www.smartserv.io
Alternatives Bella FSM	Alternatives BuildOps
FieldEdge Xplor	ServiceTrade
ServiceTrade	FieldEdge Xplor
BuildOps	ReachOut Suite Fingent
ReachOut Suite Fingent View All	RazorSync View All
Categories Appliance Repair Supported Field Service Management Supported Tradesman Job Management Supported	Categories Field Service Management Supported Fire Inspection Supported HVAC Supported Service Dispatch Supported Tradesman Job Management Supported
	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Not Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Not Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported
Integrations No info available.	Integrations No info available.
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