Work&Track MobileNEO managing mobility
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Related Products
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About
At Service Proz, our mission is "to provide your service-oriented companies with a complete, top-of-the-line workforce management and customer care product". The Service Proz mission is "to provide practical, efficient, dependable and logical software that improves the operational efficiencies of home service businesses." Since the introduction of Cloud-based, on-demand service management software, the entire organization is connected all-day, every day, and anywhere in the world with the information they need. There are no more disagreements or misunderstandings because all information is always available. The Office Manager sees the full picture of the entire business including daily work orders, the schedule, customer appointments, and billing. The Dispatch team sees the planned schedule, its current progress, and swiftly reacts to changes. The Field Technician sees their scheduled work and all necessary details on their smartphone or tablet.
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About
Design your custom work orders and reports. Offer your customer the information they need when they need it on their own smartphone. Link your forms in their execution order to build your own business processes following their natural or optimal workflow. Record the activity · Plan your business daily work. The new orders will be immediately in your technicians’ smartphones. Dispatch the orders automatically to your whole team with route optimization, and perform the minor adjustments during the day. Measure work times and use them to obtain the optimal results from your workforce. Record your field workers’ activity. Track their location and send the nearest person to the new services. Real-time field staff location allows you to prevent delays and react immediately to any incidence. Define your business Key Performance Indicators and use your custom forms data to get the most realistic view of how your business works, detecting optimization targets.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Mid sized companies seeking a tool to manage and utilize their work force
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Audience
Companies searching for a solution to manage and improve their field service operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$10 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationService Proz
United States
www.serviceproz.net
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Company InformationNEO managing mobility
Founded: 2000
Spain
www.workandtrack.mobi/en/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Integrations
No info available.
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Integrations
No info available.
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