Service Genius vs. ServiceTitan Comparison


Service Genius Thoughtful Systems	ServiceTitan	+	+
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		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 67 Ratings Visit Website Repair-CRM Say goodbye to pricey, rigid software for your small repair business! Repair-CRM costs just $89/month for 5 users—no annual contracts, no hassle. Tailored for small repair businesses, it syncs with QuickBooks Online, importing clients and products in 5 minutes flat. Dispatch jobs with ease, and track every asset—HVAC units, printers, water systems—with full service history. Our slick online booking portal integrates with your site, letting clients pick the exact asset to repair. Techs get GPS tracking, clock-in/out, and can snap before-and-after pics on-site. Affordable, adaptable, and built for YOU—Repair-CRM powers up your shop without breaking the bank. 38 Ratings Visit Website WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 35 Ratings Visit Website Resco Field Service+ Resco Field Service+ is a mobile-first solution designed to extend the capabilities of Microsoft Dynamics 365, Salesforce, and the Power Platform with powerful mobile workflows and full offline functionality. Built for industries like utilities, energy, manufacturing, and construction, it enables technicians to manage work orders, perform inspections, track assets, and handle preventive maintenance seamlessly. With offline-first architecture and secure data synchronization, teams can capture and access critical information in remote areas or environments with limited connectivity. The drag-and-drop form designer, GPS routing, barcode scanning, and scheduling tools allow you to customize workflows to meet the unique needs of your field operations. Managers gain real-time visibility into job status, resource allocation, and performance metrics, making it easier to schedule tasks, dispatch teams, and generate detailed reports. 4 Ratings Visit Website CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 5,585 Ratings Visit Website Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 45 Ratings Visit Website Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 10,601 Ratings Visit Website Verizon Connect Unlock your business’ full potential with Verizon Connect. We combine the power of the world’s most reliable network with AI-driven insights to bring total visibility to your fleet operations. We are more than just a provider; we’re a partner dedicated to your safety, productivity, and future sustainability. Verizon Connect products and services are the points of connection between your drivers, workplace and community so you’ve always got a clear view of where you are and where you’re going. We’re there with you for the journey, helping you continue driving improved safety, efficiency, productivity, risk management and profitability. So you can make the right decisions at the right time, and be in the best position to take advantage of opportunities on the road ahead. From real-time driver coaching to predictive analytics, we help provide the clarity you need to innovate, optimize, and confidently navigate the road ahead. 1,003 Ratings Visit Website NodeMaven NodeMaven is a leading residential proxy provider specializing in clean high-quality residential and mobile proxies. NodeMaven provides anonymity, stability, and scalability for various online activities, including multi-accounting, web scraping, and affiliate marketing. Recognized for outstanding IP performance, flexible pricing, and deep integration with tools used by account managers, scrapers, and automators, NodeMaven is your go-to residential proxy provider. NodeMaven’s product stack and features include: - Clean residential and mobile proxies - Proprietary IP Quality Filter validated by PixelScan and ProxyWay - Sticky sessions up to 24h - Combined residential + mobile pool at no extra cost - Traffic rollover to next billing period - Packages from $2.22/GB with volume discounts - Global coverage in 190+ countries with Region, City and ISP targeting - High-performance metrics: >99.99% uptime, <0.5s response times, 99.6%+ success rates. - 24/7 Expert Live Support 1,050 Ratings Visit Website ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data. 29 Ratings Visit Website
About Service Genius is an online software solution for service businesses, such as Residential cleaning, carpet cleaning, window cleaning, plumbing businesses and more. If you have employees working out in the field, working on different jobs each day and they need to have access to the information about their appointments and be able to get maps directing them to the jobs, then Service Genius is for you. It will do all that and much more. You can keep track of all customer information and track info for prospects on our comprehensive CRM system. Then create jobs -- one-time or recurring -- and have them appear on your calendar and/or on our mobile app or the Customer Portal. As jobs are completed, invoices are immediately created. Payments are also managed in the system. In fact Service Genius is so smart that you don’t have to be! You just need to allow the software to do all that it’s designed to do on a daily basis. Interfaces with QuickBooks and Xero.	About Grow your home service business with ServiceTitan, the leading all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses. ServiceTitan enables businesses to generate more leads and close more sales by offering a full range of tools in one platform. This includes call booking, customer experience, dispatching, marketing, and integrated financing.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Field service businesses, residential cleaning, carpet cleaning businesses, etc.	Audience Residential and commercial HVAC, plumbing, and electrical, garage door, pool service and other service companies.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $39/month Free Version Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Thoughtful Systems United States service-genius.com	Company Information ServiceTitan Founded: 2012 United States www.servicetitan.com/field-service-management-software
Alternatives Service Pro MSI Data	Alternatives WEX Field Service Management
Scheduling Manager Thoughtful Systems	Striven Miles IT
Workiz	Roofr
Orcatec	FieldPulse
Genius Scan View All	iTrust PRO View All
Categories Field Service Management Supported Tradesman Job Management Supported	Categories Appliance Repair Supported Carpet Cleaning Supported Construction Accounting Supported Construction Change Order Supported Construction Estimating Supported Electrical Estimating Supported Field Service Management Supported Garage Door Supported Home Services Supported HVAC Supported HVAC Estimating Supported Plumbing Supported Plumbing Estimating Supported Pool Service Supported Scheduling Supported Service Dispatch Supported Tradesman Job Management Supported Work Order Supported
	Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Show More Features Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Mobile Access Supported Online Booking Supported Scheduling Supported Work Order Management Supported Garage Door Features Billing & Invoicing Supported Contract Management Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Inventory Management Supported Job Costing Supported Scheduling Supported Warranty Tracking Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported HVAC Estimating Features Billing & Invoicing Supported Commercial/Industrial Not Supported Cost Database Supported Data Import / Export Supported Equipment Maintenance Not Supported Financing Management Supported Labor Rates Supported Quotes/Proposals Supported Scheduling Supported Takeoff Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Plumbing Estimating Features Change Orders Supported Commercial / Industrial Not Supported Cost Database Supported Data Import / Export Supported Fitting Management Not Supported For General Contractor Not Supported Overhead Costs Estimating Supported Prebuilt Assembly Not Supported Quotes / Proposals Supported Takeoff Supported Pool Service Features Billing & Invoicing Supported Chemical Readings Not Supported Customer Management Supported Mobile Access Not Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Work Order Management Supported Scheduling Features Alerts/Notifications Supported Appointment Scheduling Supported Automated Scheduling Supported Calendar Management Supported Class Scheduling Not Supported Employee Scheduling Supported Facility Scheduling Not Supported Group Scheduling Not Supported Interview Scheduling Not Supported Meeting Room Booking Not Supported Multi-Location Supported Online Scheduling Supported Payment Processing Supported Real-time Scheduling Supported Reservations Supported Resource Scheduling Supported Room Booking Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Work Order Features Contract Management Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Supported
Integrations Birdeye Not Supported Blitzz Not Supported COZYROC SSIS+ Suite Not Supported ClearPathGPS Not Supported Everstage Not Supported GPS Insight Not Supported Hatch Not Supported Integry Not Supported Levitate Not Supported Nectar Desk Not Supported Nexa Not Supported NextPhone Not Supported OutreachGenius Not Supported Probook Not Supported Qoris AI Not Supported Referral Factory Not Supported Schedule Engine Not Supported ServiceForge Not Supported SurgePoint Not Supported TrueReview Not Supported Show More Integrations	Integrations Birdeye Supported Blitzz Supported COZYROC SSIS+ Suite Supported ClearPathGPS Supported Everstage Supported GPS Insight Supported Hatch Supported Integry Supported Levitate Supported Nectar Desk Supported Nexa Supported NextPhone Supported OutreachGenius Supported Probook Supported Qoris AI Supported Referral Factory Supported Schedule Engine Supported ServiceForge Supported SurgePoint Supported TrueReview Supported Show More Integrations View All 61 Integrations
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