ServSecure

ServSecure

Servion Global Solutions
WorkTime

WorkTime

NesterSoft
+
+

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About

ServSecure from Servion is a remote workforce monitoring solution that improves employee productivity, ensures data security, and facilitates seamless collaboration. In a new world of at-home work, ServSecure helps organizations adapt with ease and confidence by providing better visibility of and analysis into the remote employee experience. ServSecure enables your enterprise to elevate work at home security, compliance, and data protection to the same degree of an in-office contact center. Improves employee efficiency via actionable productivity insights with apps, website, and time tracking. Enhances data security with advanced face detection, device detection, and desktop monitoring capabilities. Increases collaboration via integration with existing contact center and collaboration tools. Improves operational efficiency and control for supervisors with access to customizable reports, real-time alerts, and notifications.

About

WorkTime monitors productivity and helps boosting it. In-office, remote, work-from-home employee monitoring. WorkTime monitors: idle/active times, attendance, productive/unproductive times, software and internet usage. High performance & easy on system resources: WorkTime vs. competitors Cloud (we take care of your data) or on-premise (your data does not leave your company). No invasion to employee’s privacy. Pure productivity monitoring. No screenshots, no keystrokes, no chats/emails or documents content recording. HIPAA compliant. Employees’ productivity will be 3-20% minimum better with WorkTime. 3-20% – this is how much time employees spend on their personal needs (including poor attendance, being idle, browsing, socializing) in average. WorkTime brings productivity up, improves employees’ attendance, discipline by reducing idle and personal time. WorkTime shows you the real situation about computers and software usage.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Remote workforce monitoring solution for companies

Audience

Organizations of all sizes and types that want to track and monitor employee time and productivity

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$4.99 per user per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.7 / 5
design 4.4 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • I like that you can set different schedules and productivity setting for each employee, without needing to enter anything manually.
  • This program serves as the foundation for calculating employee wages and hours worked. It simplifies my job.
  • Everything was pretty clear from the star. I figured out the platform quickly, and its easy to use..
  • Thy did a smart job with the menu, it is clear and adding a new employee to the database takes only a few minutes. Among these I liked the option to track one employee from different devices most. You can see the employee's active in one profile, even if the person works from an office laptop and then from a home one.
  • I like that I can mark offline meetings. Having my offline and online work all in one place makes it easy to keep track of everything. It helps me see my productivity better.

Cons

  • The sidebar feels a little cluttered to me at times.
  • Not at all. I consider it a top-notch program and something I use every day.
  • I'd like to see more integration with CRM and HR systems.
  • I didn't find any major bugs in my experience. However, I had to contact support to figure out how to connect two different devices to one employee profile.
  • don't really like that after a period of inactivity, I have to log in again, even if the app tab is still open. It's a bit annoying when it happens.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Servion Global Solutions
Founded: 1995
India
servion.com/assets/brochure/servsecure-improves-remote-agent-productivity-and-agent-security.pdf

Company Information

NesterSoft
Founded: 1998
Canada
www.worktime.com

Alternatives

Alternatives

BrowseReporter

BrowseReporter

CurrentWare Inc.
WorkTime

WorkTime

NesterSoft

Categories

Categories

Time & Attendance Supported
Time Clock Supported
Time Tracking Supported

Employee Monitoring Features

Activity Monitoring Supported
Browsing History Supported
Email Monitoring Not Supported
Keystroke Recording Supported
Productivity Analysis Supported
Remote Control Not Supported
Screen Activity Recording Supported
Time & Attendance Supported
Time Tracking Supported

Time Clock Features

Biometric Recognition Not Supported
Hourly Employee Tracking Supported
Messaging Not Supported
Mobile Access Not Supported
Online Punch Card Supported
Payroll Management Not Supported
Punch card Not Supported
Reporting/Analytics Supported
Salaried Employee Tracking Supported
Sick Leave Tracking Supported
Vacation / Leave Tracking Supported
Workstation Tracking Supported

Time Tracking Features

Automatic Time Capture Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Not Supported
Multiple Billing Rates Supported
Offline Time Tracking Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Not Supported
Timesheet Management Not Supported
Vacation / Leave Tracking Supported

Integrations

Acqueon Supported
Amazon Connect Supported
Avaya Aura Supported
Webex Contact Center Supported

Integrations

Acqueon Not Supported
Amazon Connect Not Supported
Avaya Aura Not Supported
Webex Contact Center Not Supported
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