ServEngageServion Global Solutions
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StraasiKala
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Straas provides video modules for marketers with peripheral consulting and system integration services. Straas helps you to build your own video applications and campaigns at scale, shortening your time-to-market significantly. SDK/API for easy integration into webpages, apps, and social platforms. Flexible for CRM or third-party apps integrations. Cost-effective on video system development and maintenance. Adaptive bitrate to adjust video quality spontaneously. Broadcast/watch across device/platform. Supportive of multiple video file formats. Live stream to Facebook, Youtube, Twitch like social platforms. Built for gaming, sports, business event. Allow marketers to maximize brand reach. Chat room interactive modules for flexible and creative engagements. Instant chats, customized stickers, and more value-added metrics.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Video engagement solution for organizations
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Audience
Organizations that want to build their own video application at scale
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationiKala
Founded: 2011
Taiwan
straas.io
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Alternatives |
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Categories |
Categories |
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OTT Features
API Access
Content Organization
Live Events
Monetization Tools
Multi-Service Integration
Scheduling
SDK
Video Hosting/Storage
Video Quality Optimization
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Webex Contact Center
YouTube
YouTube Live
iKala Cloud
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Webex Contact Center
YouTube
YouTube Live
iKala Cloud
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