ServEngageServion Global Solutions
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StoryTapLeft Stuff
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Grow your business with original customer videos for every market. StoryTap’s video platform boosts engagement and improves customer knowledge in any language. Help buyers make the right purchase decisions by taking the guesswork out of shopping online. Bridge the gap from in-store to online with human centred videos. Simplify comparisons of products and services. Build credibility by showing how customers really feel. Share insightful video answers to FAQs to help buyers and customers make more informed purchase decisions. Drive higher search rankings and share of voice with video distribution across search engines, YouTube and social media. Expand your marketing mix beyond influencers with videos from real customers or staff. Scale your content for Pinterest, Google, YouTube, Twitter, LinkedIn and Facebook with powerful user-generated social videos. Give your customers a voice while maintaining full control over your brand.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Video engagement solution for organizations
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Audience
Companies and brands seeking a video platform that taps into real people’s stories to grow their business
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationLeft Stuff
Founded: 2015
Canada
storytap.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Google
LinkedIn
Pinterest
Webex Contact Center
X (Twitter)
YouTube
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Facebook
Google
LinkedIn
Pinterest
Webex Contact Center
X (Twitter)
YouTube
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