ServEngageServion Global Solutions
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Related Products
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About
ServEngage from Servion is a powerful video engagement solution that makes it easy for customers to connect with organizations in the context of their service journey (website, mobile app, kiosks, etc.). Customers can get started anytime with the click of a button using any device with a working Internet connection (laptop, smartphone, tablet, smartwatch). The solution readily integrates with existing contact center platforms and digital channel systems (i.e. website, chatbots, mobile apps, email, Facebook Messenger, WhatsApp, SMS) using open APIs and SDKs. ServEngage is built to complement your existing processes and technology stack while enhancing the way customers use video to interact, engage, and connect with your brand. The solution empowers agents to visually guide customers, offers personalized customer support, prevents unnecessary travel, and improves Net Promoter Score (NPS) with more than a dozen key features.
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About
Create fully branded videos on a smartphone, automatically. Build your branding template, send participants a URL to record video clips on a smartphone, then, in seconds, ShoutOut automatically creates fully branded videos with music, graphics and name captions to share, download or embed on your website. Build your branding template easily using your choice of intro, outro, logos, graphic overlay and call to action. Upload your own videos or use our library of stock videos and music. Invite participants to record or record yourself on a smartphone. All via a QR code or URL, no app to install. Record the video clip, trim, add name caption or review details and press upload. These video clips get instantly combined with your branding elements and some patent pending magic to create a professional quality sharable video. You can also upload multiple video clips and photos to use in compilation, listing, highlight, Q&A or many other videos. No editing experience needed.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Video engagement solution for organizations
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Audience
Brands and companies seeking an automated video creation and distribution platform to create branded videos on a smartphone
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$35 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationServion Global Solutions
Founded: 1995
India
servion.com/solutions/video-engagement/
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Company InformationShoutOut
United Kingdom
www.shoutout.social/
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Categories |
Categories |
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Integrations
Acqueon
Amazon Connect
Avaya Aura
Webex Contact Center
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