ServCraft

ServCraft

ServCraft Africa
ServCraft Simpro

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ServCraft:

About

ServCraft is cloud-based job and field service management software for installation, repair, and maintenance businesses. It brings customer enquiries, estimates, scheduling, job cards, technician updates, inventory, and invoicing into a shared system for office staff and field teams. Businesses can create quotes and invoices, assign jobs to technicians, use forms, checklists and photos on job cards, capture customer sign-off, and continue recording work in the mobile app while offline before syncing. The platform also supports job costing, van and branch stock visibility, customer-facing portals, online payments, and accounting connections with Sage One, Xero, and QuickBooks Online. Teams can manage workflows and user access through the web application and mobile apps. ServCraft serves trades such as plumbing, electrical, security, solar, HVAC, and other installation and maintenance work.
Simpro:

About

Simpro is field service management software for trade and service businesses that manage work across the office and the field. The platform helps teams coordinate estimating, quoting, scheduling, dispatch, job management, invoicing, reporting, customer communication, inventory-related work, assets, and maintenance workflows in one system. Simpro supports contractors and service organizations in industries such as HVAC, plumbing, electrical, fire and security, facilities maintenance, and other residential and commercial trades. Field teams can access job information on mobile devices while office teams manage schedules, customer details, invoices, and operational reporting. Simpro Lightning adds an AI intelligence layer designed to help field service teams ask questions, find insights, and support day-to-day decision-making from their business data.
ServCraft:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Simpro:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
ServCraft:

Audience

Installation, repair and maintenance businesses with multiple teams: security, plumbing, electrical, solar, HVAC and other trades
Simpro:

Audience

Trade and service businesses, including HVAC, plumbing, electrical, fire and security, facilities maintenance, contractors, and other commercial or residential service teams.
ServCraft:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Simpro:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
ServCraft:

API

Offers API Not Supported
Simpro:

API

Offers API Supported
ServCraft:

Screenshots and Videos

Simpro:

Screenshots and Videos

ServCraft:

Pricing

R349/user/month
The Standard plan costs R349 per user per month, excluding VAT, for up to 20 users. Custom pricing is available for larger teams. A 14-day free trial is available.
Free Version Not Supported
Free Trial Supported
Simpro:

Pricing

Our pricing is designed to fit your business, tailored to your team size, whether in the office or field, and customized to include the add-ons you need to achieve real results. You can choose monthly or annual billing to align with your budget, so you can focus on delivering profitable projects to grow your business without compromise.
Free Version Not Supported
Free Trial Not Supported
ServCraft:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Simpro:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ServCraft:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Simpro:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
ServCraft:

Company Information

ServCraft Africa
Founded: 2016
South Africa
www.servcraft.co.za
Simpro:

Company Information

Simpro
Founded: 2002
USA
www.simprogroup.com
ServCraft:

Alternatives

Zebu

Zebu

Zebu HQ
Simpro:

Alternatives

WEX Field Service Management

WEX Field Service Management

4.6 out of 5 stars
ServCraft:
Simpro:
BuildOps

BuildOps

4.9 out of 5 stars
ServCraft:
Einpix

Einpix

Epicus IT
Simpro:
ServCraft:
Simpro:
ServCraft:
ShopBoard

ShopBoard

ShopBoard, LLC
Simpro:
BigChange

BigChange

4.4 out of 5 stars
ServCraft:

Categories

Simpro:

Categories

CMMS Supported
Forms Automation Supported
Garage Door Supported
HVAC Supported
HVAC Estimating Supported
Job Costing Supported
Plumbing Supported
Pool Service Supported
Quoting Supported
Service Dispatch Supported
Work Order Supported
Simpro:

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

CMMS Features

Asset Tracking Supported
Calibration Management Not Supported
Inventory Control Supported
Key & Lock Management Not Supported
Mobile Access Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Contractor Management Features

Contractor Database Supported
Insurance Tracking Not Supported
License Tracking Not Supported
Permit Tracking Supported
Skills & Competencies Not Supported
Task Management Supported
Work Hour Tracking Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Supported
Work Order Management Supported

Equipment Maintenance Features

Customer Database Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Warranty Tracking Supported
Work Order Management Supported

Facility Management Features

Asset Management Supported
Commercial Properties Supported
Equipment Management Supported
Facility Scheduling Supported
Incident Management Not Supported
Inspection Management Supported
Inventory Control Supported
Maintenance Tracking Supported
Preventive Maintenance Supported
Residential Properties Not Supported
Room Scheduling Not Supported
Schools Supported
Space Planning Not Supported
Vendor Management Supported
Visitor Management Not Supported
Work Order Management Supported

Garage Door Features

Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Dispatch Management Supported
Equipment Tracking Supported
Inventory Management Supported
Job Costing Supported
Scheduling Supported
Warranty Tracking Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

HVAC Estimating Features

Billing & Invoicing Supported
Commercial/Industrial Supported
Cost Database Supported
Data Import / Export Supported
Equipment Maintenance Supported
Financing Management Supported
Labor Rates Supported
Quotes/Proposals Supported
Scheduling Supported
Takeoff Supported

Inventory Management Features

Alerts/Notifications Not Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Not Supported
Mobile Access Not Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Not Supported
Supplier Management Supported
Warehouse Management Supported

Job Costing Features

Bills of Material Supported
Budgeting & Forecasting Supported
Change Orders Supported
Cost-to-Completion Tracking Supported
Invoice Management Supported
Overrun Reporting Supported
Percent-Complete Tracking Supported
Production Cost Tracking Supported
Purchase Order Management Supported
Quotes / Estimates Supported
Time Tracking Supported
Work Order Management Supported

Maintenance Management Features

Asset Tracking Supported
Billing & Invoicing Supported
Calibration Management Not Supported
Dispatch Management Supported
Inventory Control Supported
Inventory Management Supported
Key & Lock Management Not Supported
Mobile Access Supported
Planning Calendar Supported
Predictive Maintenance Supported
Preventive Maintenance Supported
Purchasing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Plumbing Estimating Features

Change Orders Supported
Commercial / Industrial Supported
Cost Database Supported
Data Import / Export Supported
Fitting Management Supported
For General Contractor Supported
Overhead Costs Estimating Supported
Prebuilt Assembly Supported
Quotes / Proposals Supported
Takeoff Supported

Pool Service Features

Billing & Invoicing Supported
Chemical Readings Not Supported
Customer Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Work Order Management Supported

Preventive Maintenance Features

Condition Monitoring Supported
Inspection Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Predictive Maintenance Supported
Purchasing Supported
Reminders Supported
To-Do List Supported
Vendor Management Supported
Work Order Management Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Supported
Contact Management Supported
Customer Accounts Supported
Customizable Branding Supported
Discount Management Supported
Forms Creation Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported

Security System Installer Features

Billing & Invoicing Supported
Customer Management Supported
Document Imaging Supported
Inventory Management Supported
Job Costing Supported
Lead Management Supported
Quotes / Estimates Supported
Scheduling Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Tradesman Job Management Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
For Builders Not Supported
For Electricians Supported
For Field Service Businesses Supported
For HVAC Supported
For Plumbers Supported
For Roofers Supported
Invoicing Supported
Job Tracking Supported
Payments Supported
Quoting Supported
Reporting Supported
Scheduling Supported
Time Tracking Supported

Work Order Features

Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported
ServCraft:

Integrations

QuickBooks Online Supported
Xero Supported
Aircall Not Supported
Cm3 Not Supported
Easyflow Not Supported
Espro Not Supported
GiveMe5.ai Not Supported
Groundplan Not Supported
KonnectzIT Not Supported
Link4 Not Supported
MYOB Not Supported
Oncord Not Supported
QuickBooks Online Advanced Not Supported
Senttr Not Supported
Square Payments Not Supported
TrueReview Not Supported
Tugger Not Supported
VoIPstudio Not Supported
Wufoo Not Supported
zzBots Not Supported
Simpro:

Integrations

QuickBooks Online Supported
Xero Supported
Aircall Supported
Cm3 Supported
Easyflow Supported
Espro Supported
GiveMe5.ai Supported
Groundplan Supported
KonnectzIT Supported
Link4 Supported
MYOB Supported
Oncord Supported
QuickBooks Online Advanced Supported
Senttr Supported
Square Payments Supported
TrueReview Supported
Tugger Supported
VoIPstudio Supported
Wufoo Supported
zzBots Supported
ServCraft:
Claim ServCraft and update features and information
Claim ServCraft and update features and information
Simpro:
Claim Simpro and update features and information
Claim Simpro and update features and information