Related Products
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About
SentiLink's technology helps you combat synthetic fraud, a crime in which fake identities are created and used to defraud financial institutions and government agencies. Our real-time API identifies fake people during the application process and prevents them from hurting your bottom line. SentiLink leverages deep industry knowledge and proprietary, patent-pending soft-clustering technology to identify fraudulent applications by searching for statistical anomalies. The same fraudsters target multiple lenders. SentiLink can flag suspicious behavior to prevent your institution from being a victim. SentiLink's security program is audited annually and is EI3PA, SOC-2, and PCI compliant. We also regularly conduct security audits, vulnerability scans, and penetration tests to ensure compliance with security best practices and standards. SentiLink's customers can trust that their data is handled in a secure manner throughout its lifetime.
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About
SentiSum is an AI Conversation Intelligence Platform that analyzes customer conversations across both human and AI interactions to identify friction, uncover root causes, and prioritize what organizations should fix.
Instead of manually reviewing conversations or relying on surface metrics, teams get a clear view of:
- where customers are struggling
- what operational issues are emerging
- what product or policy decisions are creating friction
- which problems are growing in volume or severity
The goal is simple:
Help companies identify, prioritise, and resolve customer problems faster.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Organizations looking for a synthetic fraud solution
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Audience
Head of CX, Product and Insights at D2C, Retail, ecommerce, Fintech, etc. in the US and UK
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$3000 per month
Every SentiSum plan gives you AI-powered insights into customer conversations.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSentiLink
Founded: 2017
United States
www.sentilink.com
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Company InformationSentiSum
United Kingdom
www.sentisum.com
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Alternatives |
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Categories |
Categories |
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Integrations
Dixa
Not Supported
Effectiv
Supported
Freshdesk
Not Supported
Google Play
Not Supported
Gorgias
Not Supported
Intercom
Not Supported
Slack
Not Supported
SurveyMonkey Apply
Not Supported
Tripadvisor
Not Supported
Trustpilot
Not Supported
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Integrations
Dixa
Supported
Effectiv
Not Supported
Freshdesk
Supported
Google Play
Supported
Gorgias
Supported
Intercom
Supported
Slack
Supported
SurveyMonkey Apply
Supported
Tripadvisor
Supported
Trustpilot
Supported
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