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Zoho SalesIQ
Zoho SalesIQ is an all-in-one customer engagement, live chat, and analytics platform. It unifies your marketing, sales, and customer support efforts providing your customers a great experience, and boosting business growth. Get to know your prospects better and initiate the right conversation with them at exactly the right time.
SalesIQ is optimized to suit the customer communication needs of B2B and B2C businesses of all sizes. It is equipped with built-in audio calling, screen sharing, visitor information, lead identification, a drag-and-drop custom bot builder, an AI-driven chatbot with a human touch that automates your customer engagement, and much more.
It is trusted by over 450,000 businesses, including giants like Mahindra & Mahindra, Renault, IIFL, Suzuki, Zee5, Fluitec, and Borner Corp. to serve their customers at every stage of the customer lifecycle.
We have a live chat software starting at $0 that scales with your business without burning a hole in your pocket.
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HubSpot CRM
HubSpot brings your marketing, sales, and service teams together on the same AI-powered customer platform.
HubSpot CRM is not just a tool; it's the heartbeat of your business. Designed with passion and precision, our CRM stands out as the ultimate solution for empowering your team to build deeper customer relationships. It transforms the way you engage with your clients by offering a seamlessly integrated, all-in-one platform for sales, marketing, and customer service. With HubSpot CRM, you gain unparalleled insights into your customer interactions, all organized in an intuitive, easy-to-navigate dashboard that promises to skyrocket your team's efficiency. Our platform is engineered to grow with you, offering scalable solutions that adapt to your evolving business needs. What's more, HubSpot CRM includes a robust free version, packed with essential features, making it the perfect choice for ambitious businesses of all sizes.
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CallShaper
CallShaper is a call center software and Predictive dialer designed to help reduce costs and increase ROI for Call Centers. CallShaper partners with businesses to maximize contacts, track the performance of agents, manage leads, and sales processes. The drag-and-drop interactive voice response (IVR) editor allows managers to transfer calls to third-party stakeholders and other recipients based on agents' availability, time, or type.
CallShaper lets call centers analyze databases to determine landline or wireless leads, Do Not Call list numbers, and call abandonment rates whilst helping customers to maintain compliance with Telephone Consumer Protection Act (TCPA) regulations. Supervisors can import leads by uploading files in bulk and agents can utilize call scripts to communicate and resolve clients' queries. Using predictive and preview dialers, marketing agents can automate call handling processes and review lead information before client interactions.
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Nimbler
Nimbler is the ultimate B2B contact data and enrichment platform. We make it easy for salespeople and marketers to access verified lead data and enrich their existing CRM data in real time.
Nimbler offers the best coverage, real-time validation, no charge for bad data, unlimited users at no extra cost, and no annual contracts.
Easily Find Prospects based on numerous filters like job title, company, seniority level, department, industry, location, interests, skills, education, and more.
Our data is validated in real-time so your outbound emails can reach the inbox of your ideal customers.
You can easily enrich your contact data and 50+ additional data points including social profiles, phone numbers, emails, and work and personal information.
Try Nimbler for free and get access to high-quality lead data and unlimited user seats.
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uContact
Deliver a personalized customer experience with every interaction, across every channel, with uContact, net2phone’s cloud contact center solution.
uContact is a scalable, robust contact center platform, geared towards call centers or BPOs with a very high volume of calls, requiring maximum call routing flexibility; or large organizations relying on a contact center environment looking to manage heavy inbound and outbound calls for sales and support teams.
Our robust, full-featured platform includes:
• Agent & Supervisor Capabilities - Call Queues, Monitoring, Custom Scheduling, Workforce Management, Breaks & Wrap Up, Disposition Coding
• Voice - ACD, IVR, Auto Dialers, Call Recording, Screen Pops, Voice Automation, Text to Speech and ASR
• Omnichannel - WebChat, SMS/MMS, WhatsApp, Social Media, Video, Email and Interaction Recordings
• Automation - Chat Bots, Form Creator, Workflow Designer
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Da Vinci Supply Chain Business Suite
Full-featured Davinci Supply Chain technology built for warehouses that strive for efficiency. Robust, flexible and configurable inbound receiving, replenishment, outbound shipping, integrated labor management, dock management etc. Private and 3PL type warehouses. The Da Vinci software is easily integrated with your entire supply chain, including ERP, OMS, EDI, shopping carts, and small parcel carriers, creating a seamless experience from the moment your customer places an order to the time that order ships from the warehouse. Da Vinci Unified empowers companies of all sizes and in all industries to meet the increasing demands of today’s supply chain challenges, with sophisticated warehouse, transportation, yard, and labor management. From the time inventory arrives, to the time orders are picked and leave the warehouse, Da Vinci optimizes every step of your fulfillment process and enables you to adapt to evolving consumer demands.
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Dialfire
Dialfire is a cloud-native telephony platform for inbound and outbound phone campaigns. It comes with an extremely fast predictive dialer, which allows for up to 3 times more contacts to be called within the same amount of time in comparison to manual dialing. In addition to its dialing speed, the extremely user-friendly solution offers workflow automation, extensive real-time reports, statistics and monitoring for full transparency and control, while APIs ensure a smooth integration with existing infrastructure.
Complete inbound or outbound campaigns can be set up within minutes, directly from the browser, without any installation and still allowing for full personalisation.
Dialfire is developed in Germany backed by over 25 years of experience in the call center industry. For more info check out
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groundcover
Cloud-based observability solution that helps businesses track and manage workload and performance on a unified dashboard.
Monitor everything you run in your cloud without compromising on cost, granularity, or scale. groundcover is a full stack cloud-native APM platform designed to make observability effortless so that you can focus on building world-class products. By leveraging our proprietary sensor, groundcover unlocks unprecedented granularity on all your applications, eliminating the need for costly code changes and development cycles to ensure monitoring continuity.
100% visibility, all the time.
Cover your entire Kubernetes stack instantly, with no code changes using the superpowers of eBPF instrumentation.
Take control of your data, all in-cloud.
groundcover’s unique inCloud architecture keeps your data private, secured and under your control without ever leaving your cloud premises.
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CodeSignal
With CodeSignal, you're not just assessing and building skills; you're shaping the future. Wherever you are on your skills journey—whether you're aiming to level up or building the next great team—CodeSignal’s skills assessments and AI-powered learning tools are designed to meet you there and get you where you need to go. Our advanced skills insights, AI-powered precision, and adaptive experiences empower today’s potential to become tomorrow’s leaders.
Founded in 2015, CodeSignal is trusted by leading companies like Netflix, Capital One, Meta, and Dropbox.
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CallTrackingMetrics
CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams.
Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats.
Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.
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