SegmentTwilio
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Related Products
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About
Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.
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About
Our audiences are customers of marketers. Our profiles record customer touchpoints and let you adjust tactics based on the activities of the individual user. Customer insights from behavior and preferences stored within profiles supply marketers with the essentials to craft content that inspires specific groups. Apply key segments to your customer base to go beyond demographics and build persona-based engagement which makes targeting more precise and effective. To really know your customers, create multiple segments by filtering and selecting a demographic. By layering analytics and feedback mechanisms throughout our platform, engagements are scored. Learned and continuous campaign nurturing along the total customer life-cycle. Our AI enables features like auto-segmentation and predictive retention.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Every company that needs a customer data foundation
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Audience
Customer data platform for companies looking to get the right information of their customers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$120 per month
Free Version
Supported
Free Trial
Supported
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Pricing
$999 per month
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationTwilio
Founded: 2011
United States
segment.com
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Company InformationViewn
Founded: 2019
United States
www.viewn.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Supported
Account Based Marketing Features
Analytics
Not Supported
Campaign Personalization
Supported
Customer Segmentation
Supported
Engagement Monitoring
Supported
Lead Nurturing
Not Supported
Lead Scoring
Not Supported
Progress Tracking
Not Supported
Prospecting Tools
Not Supported
Target Account Identification
Supported
Data Management Features
Customer Data
Supported
Data Analysis
Supported
Data Capture
Supported
Data Integration
Supported
Data Migration
Supported
Data Quality Control
Supported
Data Security
Supported
Information Governance
Supported
Master Data Management
Supported
Match & Merge
Supported
Data Quality Features
Address Validation
Not Supported
Data Deduplication
Supported
Data Discovery
Supported
Data Profililng
Supported
Master Data Management
Supported
Match & Merge
Supported
Metadata Management
Not Supported
Master Data Management Features
Data Governance
Supported
Data Masking
Supported
Data Source Integrations
Supported
Hierarchy Management
Not Supported
Match & Merge
Supported
Metadata Management
Not Supported
Multi-Domain
Supported
Process Management
Supported
Relationship Mapping
Supported
Visualization
Not Supported
Personalization Features
A/B Testing
Not Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Supported
Behavioral Targeting
Supported
Campaign Segmentation
Supported
Content Analytics
Not Supported
Contextual Targeting
Supported
Customer Profiles
Supported
Experience Management
Supported
Recommendation Engine
Supported
Website Personalization
Supported
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Integrations
Astro by Astronomer
Supported
Bask
Supported
Bicycle AI
Supported
Convert Experiences
Supported
Datamorf
Supported
Document360
Supported
Foursquare
Supported
HappyFox Chat
Supported
Kustomer
Supported
Liberate
Supported
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Integrations
Astro by Astronomer
Not Supported
Bask
Not Supported
Bicycle AI
Not Supported
Convert Experiences
Not Supported
Datamorf
Not Supported
Document360
Not Supported
Foursquare
Not Supported
HappyFox Chat
Not Supported
Kustomer
Not Supported
Liberate
Not Supported
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