Segment

Segment

Twilio
4.0 out of 5 stars
Segment Viewn

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Segment:

About

Twilio Segment’s Customer Data Platform (CDP) provides companies with the data foundation that they need to put their customers at the heart of every decision. Per IDC, it’s the #1 CDP in worldwide market share four years in a row (2019-2022). Using Twilio Segment, companies can collect, unify and route their customer data into any system where it’s needed to better understand their customers and create seamless, compelling experiences in real-time. Over 25,000 companies use Twilio Segment to make real-time decisions, accelerate growth and deliver world-class customer experiences.
Viewn:

About

Our audiences are customers of marketers. Our profiles record customer touchpoints and let you adjust tactics based on the activities of the individual user. Customer insights from behavior and preferences stored within profiles supply marketers with the essentials to craft content that inspires specific groups. Apply key segments to your customer base to go beyond demographics and build persona-based engagement which makes targeting more precise and effective. To really know your customers, create multiple segments by filtering and selecting a demographic. By layering analytics and feedback mechanisms throughout our platform, engagements are scored. Learned and continuous campaign nurturing along the total customer life-cycle. Our AI enables features like auto-segmentation and predictive retention.
Segment:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
Viewn:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Segment:

Audience

Every company that needs a customer data foundation
Viewn:

Audience

Customer data platform for companies looking to get the right information of their customers
Segment:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Viewn:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Segment:

API

Offers API Supported
Viewn:

API

Offers API Supported
Segment:

Screenshots and Videos

Viewn:

Screenshots and Videos

Segment:

Pricing

$120 per month
Free Version Supported
Free Trial Supported
Viewn:

Pricing

$999 per month
Free Version Not Supported
Free Trial Not Supported
Segment:

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.5 / 5
design 5.0 / 5
support 4.0 / 5
Viewn:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Segment:

Pros & Cons from Real Users

Pros

  • Intuitive UI & workflows for managing data pipelines. Prebuilt integration with hundreds of apps & platform. Consolidates customer data from diverse sources into unifies profiles.
  • Twilio Segment serves as a powerful customer data platform, allowing businesses to consolidate & manage customer data from various sources, creating unified for enhanced understanding.

Cons

  • The major con about Twilio Segment is its complex pricing plans makes it expensive to use it on a scale.
  • The pricing model may vary based on the usage & businesses need to carefully assess their data processing & storage requirements to manage cost effectively.
Segment:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Viewn:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Segment:

Company Information

Twilio
Founded: 2011
United States
segment.com
Viewn:

Company Information

Viewn
Founded: 2019
United States
www.viewn.com
Segment:

Alternatives

Hightouch

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4.6 out of 5 stars
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Alternatives

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Segment:
Mortar

Mortar

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Segment:
Viewn:
Capillary Insights+

Capillary Insights+

Capillary Technologies
Segment:
K2View

K2View

3.0 out of 5 stars
Viewn:
Ortto

Ortto

5.0 out of 5 stars
Segment:

Categories

Viewn:

Categories

Segment:

Customer Data Platforms (CDP) Features

Behavioral Analytics Supported
Campaign Management Supported
Customer Profiles Supported
Customer Segmentation Supported
Data Integration Supported
Data Matching Supported
GDPR Compliance Supported
Personalization Supported
Predictive Modeling Supported

Account Based Marketing Features

Analytics Not Supported
Campaign Personalization Supported
Customer Segmentation Supported
Engagement Monitoring Supported
Lead Nurturing Not Supported
Lead Scoring Not Supported
Progress Tracking Not Supported
Prospecting Tools Not Supported
Target Account Identification Supported

Data Management Features

Customer Data Supported
Data Analysis Supported
Data Capture Supported
Data Integration Supported
Data Migration Supported
Data Quality Control Supported
Data Security Supported
Information Governance Supported
Master Data Management Supported
Match & Merge Supported

Data Quality Features

Address Validation Not Supported
Data Deduplication Supported
Data Discovery Supported
Data Profililng Supported
Master Data Management Supported
Match & Merge Supported
Metadata Management Not Supported

Master Data Management Features

Data Governance Supported
Data Masking Supported
Data Source Integrations Supported
Hierarchy Management Not Supported
Match & Merge Supported
Metadata Management Not Supported
Multi-Domain Supported
Process Management Supported
Relationship Mapping Supported
Visualization Not Supported

Personalization Features

A/B Testing Not Supported
Abandoned Cart Saver Not Supported
Account Based Marketing Supported
Behavioral Targeting Supported
Campaign Segmentation Supported
Content Analytics Not Supported
Contextual Targeting Supported
Customer Profiles Supported
Experience Management Supported
Recommendation Engine Supported
Website Personalization Supported
Segment:

Integrations

Activepieces Supported
Bask Supported
Calixa Supported
ChurnZero Supported
Close Supported
Databricks Supported
Fable Supported
FullSession Supported
Google Ads Supported
Google Analytics Supported
Kevel Supported
Leadpipe Supported
LiveDocs Supported
Maropost Marketing Cloud Supported
Resmo Supported
RevenueCat Supported
Rivery Supported
Snowflake Cortex AI Supported
Symops Supported
Visually Supported
Viewn:

Integrations

Activepieces Not Supported
Bask Not Supported
Calixa Not Supported
ChurnZero Not Supported
Close Not Supported
Databricks Not Supported
Fable Not Supported
FullSession Not Supported
Google Ads Not Supported
Google Analytics Not Supported
Kevel Not Supported
Leadpipe Not Supported
LiveDocs Not Supported
Maropost Marketing Cloud Not Supported
Resmo Not Supported
RevenueCat Not Supported
Rivery Not Supported
Snowflake Cortex AI Not Supported
Symops Not Supported
Visually Not Supported
Segment:
Claim Segment and update features and information
Claim Segment and update features and information
Viewn:
Claim Viewn and update features and information
Claim Viewn and update features and information