ScritchOkapi Works
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Related Products
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About
Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.
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About
Our AI and ML technologies analyze billions of payments processed over time, enabling us to develop sophisticated algorithms that continuously adapt and improve. This proactive approach allows us to recover payments seamlessly, with recovery rates reaching up to 90%. By harnessing the power of AI and ML together, we provide our clients with unmatched recovery capabilities, boosting their cash flow and mitigating the impact of failed payments. Update expired, lost, or stolen cards before they decline by utilizing an automated process to provide real-time updates to card information all done with out disrupting your members. Reduce involuntary churn and payment failure with eCard.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies
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Audience
Any recurring subscription or membership payments
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOkapi Works
Belgium
scritch.xyz/
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Company InformationeCard Transactions
Founded: 2009
United States
www.ecardtransactions.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Discord
Supported
Intercom
Supported
Jira
Supported
Linear
Supported
Slack
Supported
Zendesk
Supported
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Integrations
Discord
Not Supported
Intercom
Not Supported
Jira
Not Supported
Linear
Not Supported
Slack
Not Supported
Zendesk
Not Supported
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