ScreenSteps

ScreenSteps

Blue Mango Learning Systems
kaams

kaams

Amsphere
+
+

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About

Knowledge base software that reduces employee mistakes, questions, and onboarding time. Interactive, “dummy proof” guides any employee can follow without getting stuck in the middle of a process. Increase QA scores, reduce questions, and decrease training time by building a robust online searchable knowledge base to keep everyone in your call center on the same page. Increase productivity, reduce mistakes, and decrease training time by helping your employees adopt new procedures and handle complex situations without needing additional help. Capture your company’s unique procedures with customizable, step-by-step guides that enhance employee performance. Teams leverage a ScreenSteps knowledge base in three ways to improve employee performance while reducing the amount of training and post-training support. Centralize all of your job aids in one location. Employees can easily find answers to their questions within seconds with a ScreenSteps knowledge base.

About

What if organizations could access subject matter expert (SME) knowledge and experience at the touch of a button? What if experiential knowledge could be easily accessed regardless of location or language? What if we could put your entire organization’s brain to work as one? Kaams® captures tacit knowledge and stores that knowledge in an intuitive and innovative platform, allowing clients to harness the power of their organization’s memory at any point in time. Some of our clients use Kaams® to protect and de-risk their business, while others use it to capitalize on best practice to increase business outputs. Whatever the scenario, Kaams® is the conduit for delivering real business improvements. Kaams® is a cloud-based platform for tacit and explicit knowledge to be captured, contextualized, retained, shared and managed across an enterprise. It enables the entire organization to “record” experiential knowledge, easily, as people do their day-to-day work.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies of all sizes seeking a solution to manage employees and training processes

Audience

Enterprises requiring a platform for tacit and explicit knowledge to be captured, contextualized, retained, shared and managed

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$57.00/month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Blue Mango Learning Systems
Founded: 2004
United States
www.bluemangolearning.com

Company Information

Amsphere
Founded: 2002
United Kingdom
www.amsphere.com/kaams

Alternatives

Alternatives

Panviva

Panviva

Upland Software
Bit.ai

Bit.ai

Bit Tech Labs

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

Desktop.com
Indent
Outdoo AI
Rippling
Teamstack
Zendesk

Integrations

Desktop.com
Indent
Outdoo AI
Rippling
Teamstack
Zendesk
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