Thread

Thread

Thread Magic
Scopable Thread

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Scopable:

About

Scopable is a cloud-based (SaaS) quoting and assessment platform for managed service providers (MSPs). It integrates with the systems MSPs already run (ConnectWise, HaloPSA, NinjaOne, Microsoft 365, Azure, Pax8, Ingram Micro, IT Glue) and pulls live client data: endpoints, configurations, security posture, and 365 tenant details. From that data it runs automated assessments, scoring each client environment, flagging security and compliance gaps, and building a prioritized technology roadmap with cost projections. The roadmap feeds a quoting engine that generates margin-protected proposals using the MSP's own pricing, with automated labor and hardware estimates that update as scope changes. Proposals are delivered through a client portal with e-signature, syncing back to the PSA. The platform also includes natural-language client queries, CRM records, GRC tracking, and workflow automation. Currently in limited early-access release.
Thread:

About

Thread is an AI-powered Service Desk platform built for MSPs that delivers agentic triage, automation, and seamless chat experiences — all without code. Designed to deploy in under 30 minutes, Thread integrates instantly with your PSA tools like ConnectWise, Autotask, and HaloPSA. Its AI agents automate intake, categorize tickets, and generate recaps and time entries, saving technicians up to 19 minutes per request. With a unified inbox, teams can manage conversations from Teams, Slack, or Messenger in one responsive workspace. Thread boosts operational efficiency, cuts overhead, and transforms the client experience with faster resolutions and 1:1 or group chat support. It’s the fastest way to scale your MSP service desk while maintaining exceptional service quality.
Scopable:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Thread:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Scopable:

Audience

Managed Service Providers
Thread:

Audience

Managed Service Providers (MSPs) seeking to automate ticket handling, triage, and chat workflows with AI to increase technician efficiency and service quality without adding overhead
Scopable:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Thread:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Scopable:

API

Offers API Supported
Thread:

API

Offers API Not Supported
Scopable:

Screenshots and Videos

Thread:

Screenshots and Videos

Scopable:

Pricing

$89/month
Free Version Not Supported
Free Trial Supported
Thread:

Pricing

No information available.
Free Version Supported
Free Trial Not Supported
Scopable:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Thread:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Scopable:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Thread:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Scopable:

Company Information

Scopable
Founded: 2023
United States
scopable.io
Thread:

Company Information

Thread Magic
Founded: 2019
United States
www.getthread.com
Scopable:

Alternatives

ConnectWise CPQ

ConnectWise CPQ

ConnectWise
4.5 out of 5 stars
Thread:

Alternatives

Scopable:
Thread:
Atera

Atera

4.8 out of 5 stars
Scopable:
Thread:
Scopable:
Thread:
ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

ManageEngine
5.0 out of 5 stars
Scopable:
Thread:
Scopable:

Categories

CPQ Supported
MSP Supported
Quoting Supported
Thread:

Categories

MSP Supported
Service Desk Supported
Scopable:

MSP Features

Backup Management Not Supported
Billing & Invoicing Not Supported
CRM Supported
Dashboard Supported
Help Desk Not Supported
Issue Management Not Supported
Live Chat Not Supported
Patch Management Not Supported
Privileged Access Management (PAM) Not Supported
Project Management Not Supported
Remote Access Not Supported
Remote Systems Monitoring Not Supported
Scheduling Not Supported

CPQ Features

2D Drawing Not Supported
3D Modeling Not Supported
Approval Workflow Supported
eCommerce Not Supported
Guided Selling Supported
Product Configurator Supported
Proposal Generation Supported
Quotes / Estimates Supported
Renewal Management Supported
Self Service Portal Supported

Quoting Features

Automated Quoting Supported
Catalog Management Supported
Client Portal Not Supported
Contact Management Supported
Customer Accounts Not Supported
Customizable Branding Supported
Discount Management Not Supported
Forms Creation Not Supported
Pricing Management Supported
Product Configurator Supported
Proposal Management Supported
Scopable:

Integrations

ConnectWise PSA Supported
HaloPSA Supported
Autotask PSA Not Supported
ConnectWise RMM Supported
Google Supported
IT Glue Supported
Ingram Micro Cloud Supported
Microsoft 365 Supported
Microsoft Azure Supported
NinjaOne Supported
Pax8 Supported
Thread:

Integrations

ConnectWise PSA Supported
HaloPSA Supported
Autotask PSA Supported
ConnectWise RMM Not Supported
Google Not Supported
IT Glue Not Supported
Ingram Micro Cloud Not Supported
Microsoft 365 Not Supported
Microsoft Azure Not Supported
NinjaOne Not Supported
Pax8 Not Supported
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Thread:
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