Scheduling Manager vs. SendWork Comparison


Scheduling Manager Thoughtful Systems	SendWork	+	+
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About Scheduling Manager Gemini is a multi-functional software management tool for field service businesses. It incorporates robust CRM features, as well as Job Scheduling, Employee Scheduling, Accounts Receivable, Payroll, Mapping, SMS and Caller ID to help a wide range of service businesses improve their efficiency and customer service capabilities. Scheduling Manager Gemini interfaces with several off-the-shelf business accounting and payroll solutions including QuickBooks, ADP, Sage, Xero, MYOB, Infusionsoft, Paychex and Act!. The software is available as either a desktop or web-based application and can be tailored to meet the specific needs of each customer. Industries serviced include residential and commercial cleaning, carpet cleaning, fire extinguisher maintenance, janitorial, home health care, HVAC, pest control and many others. It interfaces with SM-Mobile, our mobile app (runs on Android or Apple).	About Essential tools for contractors running their independent or small to medium size business in the field. Receive leads in the field with the office in your pocket contractor management app. Send estimates remotely to customers using just their telephone number. Send Invoices to your clients no matter where they are in the world! Card payments, Venmo, Cash App, Zelle, PayPal, ACH, Wire and Checks. Organization and interact with customers. Keep track of your time and charge by the hour. Assign work to your workers on the fly in real-time. GPS location services lets you see where your workers are in the field.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Field service businesses -- Cleaning, pest control, HVAC maintenance, carpet cleaning, window cleaning, residential cleaning (maid service), liquid waste, air duct maintenance, etc.	Audience Field service and home service businesses
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $795.00/one-time Additional fees for multi user and for advanced features. Monthly payments also supported Free Version Supported Free Trial Supported	Pricing $19.99 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros We have used Scheduling Manager Gemini software from Thoughtful Systems for over 12 years now, for our residential cleaning business Before we started using Thoughtful’ s software, we relied on some paper and pen methods, also spreadsheets and data on customers in QuickBooks. When we first implemented Scheduling Manager Gemini software, we were pleased that the software could import all our customer information from QuickBooks. Since that time, we have maintained the link between Thoughtful Systems and QuickBooks, so all invoices and payments we create in Scheduling Manager Gemini are exported seamlessly to QuickBooks. Also, any new customers we enter into Gemini are transferred. From time to time, we have asked Thoughtful Systems for modifications to certain parts of the software, and they have been great at implementing what we want at reasonable rates. We have found the support staff to be helpful in promptly attending to any questions or issues that have occurred with the software. We like also that Thoughtful Systems adds new features from time to time -- their mobile app is great. Also, the text messaging features, which let us send reminders to all customers via text message each day. It makes job scheduling much more manageable -- a huge improvement over what we used to do more than 12 years ago, before we started using Scheduling Manager. Invoicing is made easy too. We can keep track of all info for our customers easily. Cons The only regret I have is that we didn’t start using this software sooner! I couldn't say I don't like something particular about Thoughtful Systems' software.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Thoughtful Systems Founded: 2000 United States thoughtfulsystems.com	Company Information SendWork Founded: 2017 United States sendwork.com
Alternatives Dispatch Hawk	Alternatives WorkWave Service WorkWave
Tradedocs	FieldPulse
WorkCEO	Ai Field Management AI FIELD MANAGEMENT
RazorSync	Field Complete
FieldServicePro View All	Tradedocs View All
Categories Carpet Cleaning Supported Cleaning Services Supported Field Service Management Supported HVAC Supported Janitorial Supported Pest Control Supported Plumbing Supported Tradesman Job Management Supported Waste Management Supported	Categories Carpet Cleaning Supported Cleaning Services Supported Contractor Management Supported Field Service Management Supported Handyman Supported Home Services Supported HVAC Supported Landscape Management Supported Locksmith Supported Pet Grooming Supported Pool Service Supported Roofing Supported Tradesman Job Management Supported
Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Supported Mobile Access Supported Online Booking Supported Scheduling Supported Work Order Management Supported Cleaning Services Features Billing & Invoicing Supported Client Management Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Payroll Management Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Service History Tracking Supported Work Order Management Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Show More Features Janitorial Features Bid Management Supported Billing & Invoicing Supported Client Management Supported Employee Scheduling Supported Inventory Management Supported Mobile Access Supported Payroll Management Supported Quality Control Supported Surveys & Feedback Supported Time Tracking Supported Work Order Management Supported Pest Control Features Billing & Invoicing Supported Customer Service History Supported Dispatch Management Supported Fleet Management Supported Inventory Control Supported Mobile Access Supported Pest Activity Tracking Supported Pesticide Usage Tracking Supported Property Layouts Supported Quotes / Estimates Supported Scheduling Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Waste Management Features Billing & Invoicing Supported Customer Accounts Supported Customer Database Supported Equipment Tracking Supported Inventory Management Supported Routing Supported Scheduling Supported Waste Disposal Supported Work Order Management Supported	Carpet Cleaning Features Billing & Invoicing Supported Customer Management Supported Dispatch Management Supported Equipment Tracking Not Supported Mobile Access Supported Online Booking Supported Scheduling Supported Work Order Management Supported Cleaning Services Features Billing & Invoicing Supported Client Management Not Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Mobile Access Supported Payroll Management Not Supported Quotes / Estimates Not Supported Recurring Appointments Not Supported Routing Supported Scheduling Supported Service History Tracking Not Supported Work Order Management Not Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Not Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Not Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Not Supported Work Order Management Supported Show More Features Contractor Management Features Contractor Database Supported Insurance Tracking Not Supported License Tracking Not Supported Permit Tracking Not Supported Skills & Competencies Not Supported Task Management Supported Work Hour Tracking Supported Handyman Features Billing & Invoicing Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Not Supported Mobile Payments Supported Payment Processing Supported Quotes / Estimates Supported Time Tracking Supported Work Order Management Supported Landscape Management Features Billing & Invoicing Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Groundskeeping Supported Inventory Control Supported Irrigation Tracking Supported Job Management Supported Landscape Design Not Supported Mobile Access Supported Payroll Management Not Supported Plant Database Supported Quotes / Estimates Supported Routing Supported Scheduling & Appointments Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Supported Dispatch Management Supported GPS Tracking Supported Inventory Management Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported Pet Grooming Features Appointment Reminders Supported Appointment Scheduling Supported Billing & Invoicing Supported Client Management Supported Commission Management Not Supported Inventory Management Supported Mobile Grooming Supported Point of Sale (POS) Not Supported Recurring Appointments Supported Services List Not Supported Staff Management Supported Pool Service Features Billing & Invoicing Supported Chemical Readings Not Supported Customer Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Work Order Management Supported Roofing Features Aerial Measurement Not Supported Billing & Invoicing Supported Checklists & Inspections Not Supported Commercial / Industrial Supported Dispatch Management Supported Lead Management Not Supported Photo Capture Not Supported Quotes / Estimates Supported Scheduling Supported Work Order Management Not Supported
Integrations Cash App Not Supported MYOB AccountRight Supported Microsoft Outlook Supported PayPal Not Supported QuickBooks Enterprise Supported QuickBooks Online Supported Sage 100 Contractor Supported Venmo Not Supported Xero Supported Zelle Not Supported View All 7 Integrations	Integrations Cash App Supported MYOB AccountRight Not Supported Microsoft Outlook Not Supported PayPal Supported QuickBooks Enterprise Not Supported QuickBooks Online Not Supported Sage 100 Contractor Not Supported Venmo Supported Xero Not Supported Zelle Supported View All 4 Integrations
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