Schedula

Schedula

BrickMed
+
+

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About

Schedula™ Patient Scheduling software is designed for efficient, high-speed healthcare appointment management by multiple users. Efficiently schedule and maintain one-time and recurring patient appointments for any number of resources. Poor schedule management hurts revenue. More than great scheduling software, Schedula is a tool for front desk revenue capture, charge reconciliation, eligibility checking, and more. Schedula™ Patient Scheduling software is included with BrickMed Office and is also available as a stand-alone product.

About

Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medical practices

Audience

Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$2,995 one-time payment
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.1 / 5
ease 1.8 / 5
features 1.9 / 5
design 2.0 / 5
support 1.1 / 5

Pros & Cons from Real Users

Pros

  • Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution.
  • Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs.
  • Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them.
  • Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial.
  • Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for.

Cons

  • Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions.
  • Everything, where do you want to start. Horrible customer service. Poor functionality,
  • Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra.
  • I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice.
  • Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

BrickMed
Founded: 1991
United States
www.brickmed.com

Company Information

Tebra
United States
www.tebra.com

Alternatives

PhysicianVisit

PhysicianVisit

Servicesdot

Alternatives

Patient Appointment Manager

Patient Appointment Manager

Atlas Business Solutions
EZDERM EHR

EZDERM EHR

EZDERM

Categories

Categories

Medical Scheduling Features

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Integrations

BrickMed Office
DoctorConnect
FlowHealth
Medsender
Nexus EHR
QuickSlot Health
ScribeHealth

Integrations

BrickMed Office
DoctorConnect
FlowHealth
Medsender
Nexus EHR
QuickSlot Health
ScribeHealth
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