Scalefusion vs. SuperOps Comparison


Scalefusion ProMobi Technologies	SuperOps	+	+
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About Scalefusion is an all-in-one platform designed for comprehensive endpoint, user, and access management. With its Unified Endpoint Management (UEM), Zero Trust Access (ZTA), and endpoint security solutions, Scalefusion helps businesses manage their devices and users while ensuring robust security. The platform provides seamless device deployment, real-time compliance checks, and remote support across all major operating systems, including Windows, macOS, Android, iOS, Linux, and ChromeOS. Scalefusion enables organizations to streamline operations, minimize security risks, and enhance productivity with AI-powered automation and customizable workflows, making it a go-to solution for modern enterprises.		About SuperOps is the AI-native unified platform for modern MSPs and internal IT teams. It replaces the typical four-to-six-tool IT operations stack - PSA, RMM, helpdesk, MDM, asset tracking, network monitoring, patch management and IT documentation - with a single, built-as-one platform on a shared data layer. That architectural choice is what makes the rest of the platform work, particularly its agentic AI. Monica AI, SuperOps' intelligence layer, was designed alongside the platform from day one. It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment.
		Why SuperOps is Better than Scalefusion SuperOps is better than Scalefusion for MSPs that require service management and business operations in addition to unified endpoint management. Scalefusion focuses on device enrollment, application deployment, security policies, access controls, kiosk management, and multi-OS endpoint administration. SuperOps combines endpoint management with RMM, PSA, ticketing, automation, documentation, remote support, contracts, and billing. It is therefore better suited to service providers that must not only secure devices but also monitor them continuously and manage the complete client-service lifecycle. See more
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience IT teams, security professionals, and enterprises seeking a unified, scalable solution for managing devices, securing endpoints, and controlling access across a range of operating systems and business environments. Ideal for organizations in healthcare, education, logistics, retail, BFSI, and other industries that prioritize security and efficiency in their device and user management systems		Audience Managed Service Providers
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $24.00 per device per year Free Version Not Supported Free Trial Supported		Pricing $79/tech/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 5.0 / 5 Read all reviews
Pros & Cons from Real Users Pros All of the functions are available for a wide range of devices and operating systems. The solution is not too complicated in and of itself. The UI of the dashboard is good. The best part is that the tech assistance is excellent. Yukti, who works with the support staff, constantly makes sure that issues are resolved quickly. Scalefusion provides a comprehensive solution for managing and securing mobile devices. It includes features such as remote wipe, device tracking, content management, app management, and more which are really helpful. Cons It’s a UEM solution but doesn’t yet offer IoT device management. The lack of chrome OS management is a con for us.		Pros from Real Users Pros SuperOps.ai has really improved how we handle our IT operations and daily workflows. The automation features have saved us a lot of time by cutting out repetitive tasks, which has made our processes run more smoothly and with fewer mistakes. The platform is also super easy to use , the clean layout and simple navigation make it easy for our team to manage assets and keep track of our IT setup. Plus, the built-in reporting and analytics give us useful insights, so we can see what’s working and make better decisions to keep improving our services. At our company, SuperOps.ai has been a game-changer in managing our IT operations and service delivery. One of the most significant advantages we've experienced is the robust automation capabilities it offers. This feature has allowed us to streamline a multitude of IT tasks, reducing the need for manual intervention. As a result, our IT processes have become significantly more efficient, and the chances of human error have been greatly minimized. SuperOps.ai's user-friendly interface has also been a standout feature for us. It simplifies the management of IT assets, making it easy for our team to track and monitor our infrastructure. Additionally, the platform's reporting and analytics tools provide us with valuable insights into the performance of our IT services, enabling data-driven decision-making to further enhance our operations.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information ProMobi Technologies Founded: 2014 India scalefusion.com		Company Information SuperOps Founded: 2020 United States www.superops.com
Alternatives SuperOps		Alternatives NinjaOne
SiteKiosk SiteKiosk by PROVISIO, LLC		Splashtop Autonomous Endpoint Management Splashtop
Esper		ConnectWise PSA ConnectWise
Workspace ONE Omnissa		Atera
SureMDM 42Gears Mobility Systems View All		Freshservice Freshworks View All
Categories Endpoint Management Supported Identity and Access Management (IAM) Supported Mobile Device Management (MDM) Supported Unified Endpoint Management (UEM) Supported VR/AR/XR Device Management Supported		Categories AI PSA Supported Endpoint Management Supported IT Alerting Supported IT Asset Management Supported IT Automation Supported IT Documentation Supported IT Management Supported IT Project Management Supported IT Service Supported ITSM Supported MSP Supported Network Monitoring Supported Patch Management Supported Policy Management Supported Professional Services Automation Supported Remote Desktop Supported RMM Supported Service Desk Supported Service Request Management Supported Shadow IT Discovery Supported SLA Management Supported System Monitoring Supported Unified Endpoint Management (UEM) Supported
Show More Features Mobile Device Management (MDM) Features Automatic Device Recognition Not Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Not Supported Procurement Management Not Supported Remote Update / Installation Supported Software Management Supported Synchronization Management Supported Wireless Network Support Supported		Show More Features IT Asset Management Features Asset Tracking Supported Audit Management Not Supported Compliance Management Not Supported Configuration Management Not Supported Contract/License Management Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Not Supported IT Service Management Supported Maintenance Management Not Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Supported Remote Access Supported Scheduling Supported Software Inventory Supported User Activity Monitoring Supported IT Service Features Contract Management Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Management Not Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Not Supported MSP Features Backup Management Supported Billing & Invoicing Supported CRM Not Supported Dashboard Supported Help Desk Supported Issue Management Supported Live Chat Not Supported Patch Management Supported Privileged Access Management (PAM) Not Supported Project Management Supported Remote Access Supported Remote Systems Monitoring Supported Scheduling Supported Patch Management Features Alerts/Notifications Supported Automatic Approval Supported Automatic Patch Deployment Supported Automatic Scans Supported Compliance Management Not Supported Custom Patches Not Supported Dashboard Supported Network Wide Management Not Supported Patch Prioritization Supported Patch Testing Not Supported Remote Access/Control Supported Vulnerability Scanning Not Supported Professional Services Automation Features Billing & Invoicing Supported Client Portal Supported Collaboration Tools Not Supported CRM Not Supported Document Management Supported Portfolio Management Not Supported Project Management Supported Proposal Generation Supported Quote Management Not Supported Resource Management Not Supported Time & Expense Tracking Supported RMM Features Deployment Management Supported For MSPs Supported IT Asset Management Supported Mobile Access Supported Network Monitoring Not Supported Patch Management Supported Real-time Alerts Supported Remediation Management Supported Service Desk Features Change Management Not Supported CMDB Not Supported Incident Management Not Supported IT Asset Management Supported Knowledge Base Not Supported Mobile Access Not Supported Procurement Management Not Supported Remote Control Not Supported Self Service Portal Not Supported SLA Management Not Supported System Monitoring Features Alerts / Notifications Not Supported Antivirus Management Not Supported Data Backup / Recovery Not Supported Device Monitoring Not Supported Inventory Management Not Supported Patch Management Not Supported Policy-based Automation Not Supported Remote Monitoring Supported Reporting / Analytics Not Supported Risk Analysis Not Supported Server Monitoring Not Supported Service Configuration Management Not Supported
Integrations Freshdesk Supported Freshservice Supported Google Workspace Supported Guardz Not Supported Hudu Not Supported ISL Light Remote Desktop Not Supported IceWarp Supported Jira Service Management Supported Konnectify Not Supported Microsoft Entra Supported Okta Supported Ping Identity Supported QuickBooks Online Not Supported ScalePad Lifecycle Manager Not Supported Splashtop Remote Access Not Supported TeamViewer Not Supported Xero Not Supported Zimbra Supported Show More Integrations View All 9 Integrations		Integrations Freshdesk Not Supported Freshservice Not Supported Google Workspace Not Supported Guardz Supported Hudu Supported ISL Light Remote Desktop Supported IceWarp Not Supported Jira Service Management Not Supported Konnectify Supported Microsoft Entra Not Supported Okta Not Supported Ping Identity Not Supported QuickBooks Online Supported ScalePad Lifecycle Manager Supported Splashtop Remote Access Supported TeamViewer Supported Xero Supported Zimbra Not Supported Show More Integrations View All 9 Integrations
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