Related Products
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About
Scal-e is an Agile marketing cloud platform for large and medium-sized B2B or B2C companies willing to leverage customer insights to reduce the cost of customer acquisition and retention. Through no-code functionalities, Scal-e meets the needs of agility requested by digital marketers, analysts and ITs to integrate new communications channels or data sources. Together with a native integration of all modules, Scal-e agile digital marketing cloud platform for all-channel results, reduce total cost of ownership (TCO) and boost brands productivity :
- Cleanse and transform customer data from online, offline and onchain data sources,
- Manage customer privacy, Create consistent B2C or B2B 360 customer profiles,
- Orchestrate Segment-of-One digital marketing campaigns, loyalty, referral or compensation programs or distributed marketing approaches,
- Build custom dashboards.
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About
Sprinklr is the definitive AI-native customer experience management platform, built to help the world's biggest brands deliver extraordinary experiences across every touchpoint. Its Unified-CXM approach breaks down silos by connecting conversations across marketing, insights, social, and customer service on one platform, so customer-facing teams can collaborate seamlessly and act on a single, real-time source of truth. With over a decade of AI purpose-built for customer experience infused into every workflow, Sprinklr helps enterprises unify their teams, tools, data, and channels, elevate every interaction with human-AI collaboration, and turn customer experience into a lasting competitive edge.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes in need of an advanced Customer Data Platform solution
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Audience
Enterprises, commercial enterprises, large enterprises, very large enterprises and global brands seeking an AI-powered customer experience platform to unify marketing, social, and customer service for scalable, data-driven customer experiences
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
3000
Free Version
Not Supported
Free Trial
Not Supported
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PricingCustom, Quote-based Pricing
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationScal-e
Founded: 2007
France
scal-e.com
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Company InformationSprinklr
Founded: 2009
United States
www.sprinklr.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Data Platforms (CDP) Features
Behavioral Analytics
Supported
Campaign Management
Supported
Customer Profiles
Supported
Customer Segmentation
Supported
Data Integration
Supported
Data Matching
Supported
GDPR Compliance
Supported
Personalization
Supported
Predictive Modeling
Not Supported
Customer Loyalty Features
Corporate Memberships
Supported
CRM
Supported
Customer Activity Tracking
Supported
Discount Management
Supported
Gift Card System
Supported
Loyalty Card System
Supported
Member Portal
Supported
Membership Management
Supported
No-Card Loyalty System
Supported
Referral Tracking
Supported
Rewards Management
Supported
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Social Media Analytics Tools Features
Campaign Analytics
Supported
Competitor Monitoring
Supported
Customizable Reports
Supported
Engagement Tracking
Supported
Influencer Tracking
Supported
Multi-Channel Data Collection
Supported
Social Media Marketing Features
Analytics
Supported
Automated Publishing
Supported
Contact Management
Supported
Content Management
Supported
Conversion Tracking
Supported
Customer Targeting
Supported
Keyword Filtering
Supported
Multi-Account Management
Supported
Post Scheduling
Supported
Audience Intelligence Features
AI / Machine Learning
Supported
Audience Segmentation
Supported
Competitive Intelligence
Supported
Content Tracking
Supported
Data Visualization
Supported
Data-Driven Insights
Supported
Filters / Search
Supported
Image Recognition
Supported
Sentiment Analysis
Supported
Social Listening
Supported
Social Media Analytics
Supported
Trend Tracking
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Experience Management Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Social Media Advertising Features
Ad Buying
Not Supported
Ad Creation
Supported
Bulk Advertising
Supported
Campaign Management
Supported
Collaboration Tools
Supported
Comment / Reply Moderation
Supported
Digital Asset Management
Supported
Reporting / Analytics
Supported
Retargeting
Supported
Roles / Permissions
Supported
Social Media Management Features
Automated Publishing
Not Supported
Brand Tracking
Not Supported
Content Management
Supported
Customer Engagement
Supported
Multi-Account Management
Not Supported
Multi-User Collaboration
Supported
Post Scheduling
Supported
Reporting/Analytics
Supported
Social Media Monitoring
Supported
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Integrations
Adobe Customer Journey Analytics
Not Supported
Aircall
Supported
Amazon
Not Supported
Aprimo
Not Supported
Azure AI Anomaly Detector
Not Supported
Branch
Not Supported
Discourse
Not Supported
Emarsys
Supported
Getty Images
Not Supported
Google Analytics
Supported
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Integrations
Adobe Customer Journey Analytics
Supported
Aircall
Not Supported
Amazon
Supported
Aprimo
Supported
Azure AI Anomaly Detector
Supported
Branch
Supported
Discourse
Supported
Emarsys
Not Supported
Getty Images
Supported
Google Analytics
Not Supported
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