Sana Commerce Cloud

Sana Commerce Cloud

Sana Commerce
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About

Sana Commerce is a ready-to-use commerce platform engineered for B2B. We've paired decades of B2B expertise with smart, integrative software that fits within your existing tech environment, including your ERP, PIM, and CRM. The result? A supportive, personalized, easy buying experience for your customers and streamlined, automated processes for your employees. With Sana Commerce, your business can: Easily bring complex processes online: Enjoy the benefits of B2B-first commerce that knows what you need before you need it. Unburden your team: Automate points of manual intervention to reduce costs and improve efficiency. Drive value faster: Employ a ready-to-use online portal that utilizes your existing business logic. Sana Commerce is a certified SAP and Microsoft Gold partner, backed by a strong global partner network and recognized by leading industry experts.

About

TrueCommerce is the only electronic data interchange (EDI) provider that offers a true one-stop shopping solution for EDI compliance. Affordable, robust, and easy-to-use, TrueCommerce EDI Solution streamlines order processing, reduces manual data-entry errors, and increases employee productivity. The company's core software product, TrueCommerce EDI Transaction Manager, supports any trading partner using ANSI ASC X12 EDI standards and converts business documents (e.g. purchase orders and invoices) into an EDI-compliant format.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B product sellers with high product and channel complexity.

Audience

TrueCommerce helps organizations of all sizes to cost-efficiently establish, maintain, and grow their customer relationships by optimizing their supply chain processes.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Whether you’re a first-time e-commerce user or have implemented your current solution for years, Sana Commerce has a plan for you to grow and evolve alongside your business and customer needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

Pricing can be shared as part of a quote.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.8 / 5
ease 4.5 / 5
features 4.5 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 5.0 / 5
features 4.9 / 5
design 5.0 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • What I would like to highlight as the best thing about this product is both its efficiency and ease of use, both for users and administrators. It is one of the best solutions I know of for B2B transactions, since it facilitates the interaction between distributors and commercial profiles.
  • We transitioned from an older version of Sana to SCC in July of this year. We chose to remain with Sana based on some of the features the software offered, familiarity with the connection between the webstore platform and our ERP system as well as a limited amount of internal support for such a transition. Sana's PM Team & support staff were great throughout the process and we're excited to see this new software continue to evolve and improve over the next few years.
  • Easy to integrate with our Microsoft Dynamics AX ERP. The SANA team accompanies and advises you throughout the process. High browsing speed. Easy to administer and manage content. The site is responsive and adapts to different devices. Our customers are happy with the WEB Portal. In the standard model it is constantly updated with new things.
  • Full integration with ERP. Easy to learn and easy to use. Powerful features allow for an enjoyable browsing experience. Full B2B functionality.

Cons

  • If you need specific features or different implementations, the standard product does not work for it, so you need to change into a customised product, which means moving from the standard one and lose weekly updates.
  • So far we don't have many "complaints" so to speak, but we do have a little trouble with the PSP add-on that we use as it relates to Google Analytics and some of the item sales tracking features that we'd like to have at our disposal. This is an area we feel Sana's Dev Team could really look at an improve for their customers.
  • Expensive licensing not available to everyone. Expensive development costs. Licensing costs can increase over time which can be a big problem if you are on a tight budget.
  • Allows for B2C functionality, but does not allow for auto-posting of credit card transactions. If you have any kind of reasonable B2C sales, this becomes an obstacle. Another issue has to do with customizations. Customizations should be developed as extensions, thus allowing for automatic updates. Currently if you apply any customizations, you're stuck with that version.

Pros & Cons from Real Users

Pros

  • The ease of using their system, form the up front training to questions/help on line. As a smaller publisher, I like the fact that they notify me when orders have been placed.
  • The interface is very easy to use. Even the "technology challenged" will not have an issue using it.
  • I love the fact that I can invoice my clients directly through Foundry, and payment is received within a couple of days. I do not have to deal with paperwork or the postal system. Anytime I have a question it is promptly answered and I am made to feel that I am their most important client at that time. Problems are fixed promptly and accurately the first time. The staff is always friendly and professional.
  • TrueCommerce is easy to use, easy to learn and the support is great. You can submit a question online or call for immediate assistance. I have been using this platform for years. The more experience I have, the more I get to know it; plus the agents let you know what they are doing so a lot of the time you can fix things on your end with updates to accounting platforms and integration etc.
  • Very user friendly. I am not great with computers but even I can manage this. Everything is at your fingertips. You don't have to go searching for everything.

Cons

  • None at this time. Sometimes when asking questions I have to dive in deep to find my answers.
  • We don't have any. Everything always works as it should.
  • I don't have anything negative to say, I like all aspects of the company.
  • I still would like to see the ship date in an inbox column. Would be way easier instead of printing every PO.
  • Nothing comes to mind as being a problem. I like all the stuff.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Sana Commerce
Founded: 2007
The Netherlands
www.sana-commerce.com

Company Information

TrueCommerce
Founded: 1995
United States
www.truecommerce.com

Alternatives

Alternatives

Elevate EDI

Elevate EDI

EDI Support LLC
Kentro

Kentro

Kentro.io
Sana

Sana

Sana Labs

Categories

B2B eCommerce Supported
eCommerce Supported
Order Management Supported

Categories

B2B eCommerce Supported
B2B Gateways Supported
Distribution Supported
Dropshipping Supported
EDI Supported
Order Entry Supported
Order Fulfillment Supported
Order Management Supported
PIM Supported
Purchase Order Supported

Multi-Channel eCommerce Features

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

eCommerce Features

Catalog Management Supported
Channel Management Supported
CRM Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Loyalty Program Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported

Dropshipping Features

Analytics / Reporting Supported
Customer Service Management Not Supported
eCommerce Integration Not Supported
Order Management Supported
Price Optimization Not Supported
Product Information Management (PIM) Not Supported
Shipment Tracking Supported
Sourcing Management Supported
Supplier Management Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Supported
Data Format Translator Supported
Flexible Licensing Supported
Full Logging Supported
Labeling Supported

Order Fulfillment Features

Choose Shipping Service Not Supported
eCommerce Integration Not Supported
Global Shipping Not Supported
Inventory Management Supported
Multi-Channel Support Not Supported
Order Management Not Supported
Production Logistics Not Supported
Recycling Not Supported
Returns Management Not Supported
Supply Chain Management Supported

PIM Features

Content Syndication Supported
Data Modeling Supported
Data Quality Control Supported
Digital Asset Management Supported
Documentation Management Supported
Master Record Management Supported
Version Control Supported

Supply Chain Management Features

Demand Planning Supported
Electronic Data Interchange Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Order Fulfillment Not Supported
Order Management Not Supported
Sales & Operations Planning Not Supported
Shipping Management Not Supported
Supplier Management Not Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Vendor Managed Inventory (VMI) Features

Audit Trail Not Supported
Bin-Level Management Not Supported
Compliance Management Supported
Demand Forecasting Supported
EDI Supported
Lot & Shelf Life Management Not Supported
Performance Metrics Supported
Self-Service Portal Not Supported
Serial Number Control / Management Not Supported
Sourcing Management Supported
Transaction History Supported
Vendor Master Data Management Supported

Integrations

Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics GP Supported
SAP ERP Supported
SAP HANA Supported
AXIO Advanced Projects Supported
Acctivate Inventory Software Not Supported
AtroPIM Supported
EBizCharge Supported
Flowspace Not Supported
InfinityX Not Supported
K3 Pebblestone Supported
Mailchimp Supported
Perfion PIM Supported
QuickBox Not Supported
Sage X3 Not Supported
Shopify Not Supported
Tailor Not Supported
Xero Not Supported

Integrations

Microsoft Dynamics 365 Supported
Microsoft Dynamics 365 Business Central Supported
Microsoft Dynamics 365 Finance Supported
Microsoft Dynamics GP Supported
SAP ERP Supported
SAP HANA Supported
AXIO Advanced Projects Not Supported
Acctivate Inventory Software Supported
AtroPIM Not Supported
EBizCharge Not Supported
Flowspace Supported
InfinityX Supported
K3 Pebblestone Not Supported
Mailchimp Not Supported
Perfion PIM Not Supported
QuickBox Supported
Sage X3 Supported
Shopify Supported
Tailor Supported
Xero Supported
Claim Sana Commerce Cloud and update features and information
Claim Sana Commerce Cloud and update features and information
Claim TrueCommerce and update features and information
Claim TrueCommerce and update features and information