KoaSalesforce
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Salesforce Partner CloudSalesforce
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Related Products
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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About
Salesforce Partner Cloud is a complete partner ecosystem management platform, backed by Salesforce CRM and Agentforce, that helps businesses manage the full partner experience in one place. Teams can market, sell, service, quote, recruit, onboard, enable, support, and incentivize partners through a customizable digital hub connected directly to CRM data and automation. Drag-and-drop templates make it possible to create branded experiences for different partner types, while secure deal registration, lead routing, real-time pipeline inspection, AI-generated deal scores, and Partner Connect simplify co-selling across multiple CRMs. Partners can access approved marketing content, campaigns, cases, knowledge, product details, and selling resources, while automated Marketing Development Fund requests and approvals reduce manual work. Partner Tracks, in-app guidance, training resources, and Agentforce recommendations help partners build skills and focus on the activities tied to business.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Audience
Channel sales and partner teams that need to recruit, enable, manage, incentivize, and collaborate with partners throughout the full partner lifecycle
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$25 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/sales/partner-cloud/
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Agentforce 360 for Financial Services
IBM Cloud
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
Slack
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Integrations
Agentforce 360 for Financial Services
IBM Cloud
NVIDIA Nemotron
Salesforce
Salesforce Agentforce
Slack
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