Koa

Koa

Salesforce
+
+

Related Products

  • Kinderpedia
    309 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Member365
    48 Ratings
    Visit Website
  • TelemetryOS
    280 Ratings
    Visit Website
  • Jotform
    8,651 Ratings
    Visit Website
  • Rise Vision
    1,531 Ratings
    Visit Website
  • Pikmykid
    235 Ratings
    Visit Website
  • Gradelink SIS
    1,003 Ratings
    Visit Website
  • Introw PRM
    44 Ratings
    Visit Website
  • Eurekos
    96 Ratings
    Visit Website

About

Agentforce Education, formerly Education Cloud, is Salesforce’s AI-powered platform designed to unify CRM and next-generation student information system capabilities. It connects recruitment, admissions, academic operations, student success, and advancement teams on a single, flexible data foundation. The platform delivers proactive, data-driven insights to support every stage of the learner lifecycle. AI-powered agents provide 24/7 assistance for prospective students, advisors, and fundraisers. Institutions can personalize engagement, streamline operations, and automate routine administrative tasks. Integrated analytics help staff predict trends and take timely action to improve outcomes. Agentforce Education empowers institutions to deliver connected, lifelong learning experiences at scale.

About

Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Education is ideal for higher education institutions and school districts seeking an AI-powered CRM and SIS platform to unify data, streamline operations, and enhance student and alumni engagement across the entire learner lifecycle

Audience

Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$36 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/education/cloud/

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/

Alternatives

Alternatives

No Alternatives
Aveon College Management Software

Aveon College Management Software

Aveon Infotech Private Limited

Categories

Categories

Admissions and Enrollment Features

Application Management
Assessment Management
Candidate Management
Colleges / Universities
Evaluation Management
Fee Management
Financial Aid Management
Forms Management
K-12
Recruiting Management
Scoring
Self Service Portal

Alumni Management Features

Event Management
Fundraising Management
Jobs Board
Mailing List Management
Member Accounts
Member Communities
Member Directory
Member Portal
Membership Management
Website Management

Higher Education Features

Admissions Management
Alumni Management
Assessment Management
Curriculum Management
Faculty / Staff Management
Financial Aid Management
Fundraising Management
Housing Management
Scheduling
Student Information / Records
Student Portal

Integrations

Salesforce
Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
NVIDIA Nemotron
PatronManager CRM
Salesforce Agentforce
TargetX CRM
Wufoo
Zapier

Integrations

Salesforce
Attendance Tracker Pro
Collate
Copilot
Docusign
Formstack
GetFeedback
GoFundMe Pro
Groove
Informatica MDM
Inspire Planner
NVIDIA Nemotron
PatronManager CRM
Salesforce Agentforce
TargetX CRM
Wufoo
Zapier
Claim Salesforce Agentforce Education and update features and information
Claim Salesforce Agentforce Education and update features and information
Claim Koa and update features and information
Claim Koa and update features and information