Sage CRM

Sage CRM

Sage Software
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About

Increase customer loyalty and drive up revenue with cloud-based CRM systems and tools from Sage. CRM stands for Customer Relationship Management. It's a way of tracking and managing interaction with prospects, leads and customers as they move through every stage of a company's sales cycle. If ERP lets you focus on running your business, CRM tools help you focus on customers. CRM software helps businesses improve customer relationships by organising and automating communications and activities across all customer-facing departments including sales, marketing and customer service. Cloud CRM systems provide a level of automation that enables businesses to run smoothly and efficiently. And, because every customer interaction is stored in one place, you and your team can nurture these relationships at every stage.

About

Track40 turns the processes a business repeats into workflows that run the same way every time. Work moves through stages you define, and each stage asks for what it needs before a job can move on, so every handoff arrives complete. Put a time limit on a stage and anything running over is flagged by itself, counted in your working hours and holidays. Jobs arrive through forms you publish. Submitters get a link to track it, no account needed. Read any board as a sortable table and save it as a report. Keep suppliers, price lists and catalogues in the app so nobody retypes them. Total up line items automatically. Every change is recorded with who made it. Connect everything else with a full API and signed webhooks. Zapier and Make connectors available. Moving off Pipefy? The importer brings boards, cards, comments and files across. Roles control who sees and changes what. $12 USD per editor per month. Viewers are unlimited and free. Thirty days to try it, no charge and no card.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CRM solution for companies looking for a tool to manage their business operations

Audience

Operations teams who want to streamline their operations.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per user per month
Free Version
Free Trial

Pricing

$12/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Sage CRM is a highly capable customer experience management software to guide us in the most important part of customer communication: the details. Within Sage CRM we can continually access all the contact details we assign to each customer, and review reports on past dealings.
  • Sage CRM serves to make adapting to new and improved mechanics of working with customer requests relatively easier to achieve, allowing us to better configure the quality of communication that is generally handled with the public, and the optimization of the support offered to them.
  • Sage CRM can be implemented without the need to be connected to the internet: even though the information proposed by other vendors, and customer requests would not arrive until the connection is restored, it is entirely possible to keep working by manually updating customer and sales data, or managing documentation.
  • By being able to include accounting operations within our customer management, it is no longer necessary to opt for the use of ledger-based software such as QuickBooks, as Sage crm and its figure management system, from which high-performance reports can be created in terms of detail, is sufficient to cover the entire daily work quota. With the proper configuration of the content chains, it is proven that sage crm is an efficient software not only for customer management, but also for conducting multi-dimensional sales transactions over and over again by creating plans based on past sales experiences. We recommend it.
  • Sage CRM is mostly all about 'positive energy' Implementation is straightforward and so is using and managing the tool. The many features and ease of integration and scaling makes the tool irresistible.

Cons

  • We believe that it is not necessary to speak in negative aspects towards Sage CRM, which has remained a software with an adequate capacity to store customer information within the system and that no inconveniences occur when needing to update them due to any type of emergency or contingency that may arise.
  • All the information that is recorded from the contacts requires consent on their part, which despite proving to be positive for the realization of legal processes, is a drawback at the time of not wanting to have certain customers but still store their data for future applications of sales plans that we have.
  • The only problem found in crm is its lack of ability to optimize the platform in relation to the type of screen being used, having to choose to change the display mode manually every time you go to work on the platform so that no problems occur. Referential customer data takes a long time to be deleted.
  • Sage crm is an excellent product and demonstrates many different facets. We do not agree with derogatory opinions about our usage experience, as the software proved to be of a high quality level and showed positive results at all times. We are satisfied with our investment in the product.
  • While Sage CRM is great, it comes at a very high price compared to other similar solution.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Sage Software
United States
www.sagesoftware.com

Company Information

Track40
Founded: 2024
New Zealand
track40.com

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Categories

Categories

CRM Features

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Integrations

Acorn LMS
Amazon Quantum Ledger Database (QLDB)
CloudFX
Commport Integrated EDI
Cyclr
Epicor Propello
Evolve IP
GUMU
GigTel
HireBeat
Indition SellerTools
Leadview.io
Lyftrondata
My DSO Manager
NovelVox Agent Accelerator
Ravio
SEGMENTAIL
StreetSmart
Synatic

Integrations

Acorn LMS
Amazon Quantum Ledger Database (QLDB)
CloudFX
Commport Integrated EDI
Cyclr
Epicor Propello
Evolve IP
GUMU
GigTel
HireBeat
Indition SellerTools
Leadview.io
Lyftrondata
My DSO Manager
NovelVox Agent Accelerator
Ravio
SEGMENTAIL
StreetSmart
Synatic
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