Sage CRM

Sage CRM

Sage Software
Sales Infinite

Sales Infinite

Innovations Infinite
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About

Increase customer loyalty and drive up revenue with cloud-based CRM systems and tools from Sage. CRM stands for Customer Relationship Management. It's a way of tracking and managing interaction with prospects, leads and customers as they move through every stage of a company's sales cycle. If ERP lets you focus on running your business, CRM tools help you focus on customers. CRM software helps businesses improve customer relationships by organising and automating communications and activities across all customer-facing departments including sales, marketing and customer service. Cloud CRM systems provide a level of automation that enables businesses to run smoothly and efficiently. And, because every customer interaction is stored in one place, you and your team can nurture these relationships at every stage.

About

Sales Infinite is a holistic platform that combines CRM with complete Customer Lifecycle Management and E-Commerce. A traditional CRM system isn't enough to manage today's customer relationships effectively. Instead, the boundaries between conventional systems must be conquered to create a complete and compelling relationship management solution. Without full visibility and control over the entire customer lifecycle (such as sales orders, invoices, payments and support information) how can any business manage customer relationships effectively? While many CRM systems claim to deliver a comprehensive solution, one truth is clear: they can't manage relationships with actual customers. At the critical moment when a prospect signs-up as a customer, traditional CRM systems become powerless to support the relationship.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

CRM solution for companies looking for a tool to manage their business operations

Audience

Businesses and organizations searching for a solution to manage and improve their processes and operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$45 per user per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.4 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • Sage CRM is a highly capable customer experience management software to guide us in the most important part of customer communication: the details. Within Sage CRM we can continually access all the contact details we assign to each customer, and review reports on past dealings.
  • Sage CRM serves to make adapting to new and improved mechanics of working with customer requests relatively easier to achieve, allowing us to better configure the quality of communication that is generally handled with the public, and the optimization of the support offered to them.
  • Sage CRM can be implemented without the need to be connected to the internet: even though the information proposed by other vendors, and customer requests would not arrive until the connection is restored, it is entirely possible to keep working by manually updating customer and sales data, or managing documentation.
  • By being able to include accounting operations within our customer management, it is no longer necessary to opt for the use of ledger-based software such as QuickBooks, as Sage crm and its figure management system, from which high-performance reports can be created in terms of detail, is sufficient to cover the entire daily work quota. With the proper configuration of the content chains, it is proven that sage crm is an efficient software not only for customer management, but also for conducting multi-dimensional sales transactions over and over again by creating plans based on past sales experiences. We recommend it.
  • Sage CRM is mostly all about 'positive energy' Implementation is straightforward and so is using and managing the tool. The many features and ease of integration and scaling makes the tool irresistible.

Cons

  • We believe that it is not necessary to speak in negative aspects towards Sage CRM, which has remained a software with an adequate capacity to store customer information within the system and that no inconveniences occur when needing to update them due to any type of emergency or contingency that may arise.
  • All the information that is recorded from the contacts requires consent on their part, which despite proving to be positive for the realization of legal processes, is a drawback at the time of not wanting to have certain customers but still store their data for future applications of sales plans that we have.
  • The only problem found in crm is its lack of ability to optimize the platform in relation to the type of screen being used, having to choose to change the display mode manually every time you go to work on the platform so that no problems occur. Referential customer data takes a long time to be deleted.
  • Sage crm is an excellent product and demonstrates many different facets. We do not agree with derogatory opinions about our usage experience, as the software proved to be of a high quality level and showed positive results at all times. We are satisfied with our investment in the product.
  • While Sage CRM is great, it comes at a very high price compared to other similar solution.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Sage Software
United States
www.sagesoftware.com

Company Information

Innovations Infinite
Founded: 2011
United Kingdom
www.salesinfinite.com

Alternatives

Alternatives

Customer Lifecycle Marketing

Customer Lifecycle Marketing

Right On Interactive
metasfresh

metasfresh

metas GmbH
SAM Service Manager

SAM Service Manager

SAM Software Solutions
Parlor

Parlor

Parlor.io

Categories

CRM Supported
Sales Acceleration Supported

Categories

CRM Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Not Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

Integrations

Accrisoft Freedom Supported
Acorn LMS Supported
Contact Form to Any API Supported
Datto RMM Supported
Dynasoft Telefactura Supported
Epicor Eagle Supported
FileHold Supported
Flowgear Supported
GUMU Supported
Inxmail Supported
Kinective Bridge Supported
Lyftrondata Supported
PlanningPME Supported
Ravio Supported
StarfishETL Supported
StreetSmart Supported
SwiftCase Supported
Synatic Supported
VendorDesk Supported
iVision Plus Supported

Integrations

Accrisoft Freedom Not Supported
Acorn LMS Not Supported
Contact Form to Any API Not Supported
Datto RMM Not Supported
Dynasoft Telefactura Not Supported
Epicor Eagle Not Supported
FileHold Not Supported
Flowgear Not Supported
GUMU Not Supported
Inxmail Not Supported
Kinective Bridge Not Supported
Lyftrondata Not Supported
PlanningPME Not Supported
Ravio Not Supported
StarfishETL Not Supported
StreetSmart Not Supported
SwiftCase Not Supported
Synatic Not Supported
VendorDesk Not Supported
iVision Plus Not Supported
Claim Sage CRM and update features and information
Claim Sage CRM and update features and information
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