SVRX

SVRX

Edigin
+
+

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About

Edigin has developed call recording and quality monitoring solutions for the vast majority of communication systems available today. The SVRX recording solution integrates with communication systems to capture all required communications and related call details. Our solution supports multi-site distributed architectures as well as redundant environments. We also offer integrated screen capture, agent evaluation, and include customizable report analytics. Supported communication system platforms include Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX supports passive tapping of T1/E1 and analog trunks, digital stations for the systems listed above, analog stations, and port mirroring based recording of VoIP. VoIP supported protocols include: Cisco Skinny, H.323, MGCP, SIP stations, SIP trunks, etc.

About

WaveStreet’s Hosted PBX System is a cloud-native telephony platform that delivers a full-featured business phone system over the internet, accessible and configurable through a web-based portal with no on-premises hardware required. You simply keep your existing numbers while gaining advanced call management features such as auto-attendant, call queuing, voicemail (with optional voicemail-to-email), enhanced caller ID, and detailed usage analytics. Native SIP Trunking services reduce call costs for VoIP-enabled sites, and Analog/PRI integration preserves compatibility with legacy PBX installations. Real-time provisioning tools let administrators add or remove extensions, adjust call routing, and monitor performance instantly, and built-in CRM connectors, preconfigured for platforms like Salesforce and Zendesk, ensure seamless workflow integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve their communication operations

Audience

Businesses seeking a solution that unifies modern VoIP and traditional PBX capabilities while delivering cost savings and CRM integration

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$14.99 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Edigin
edigin.com/call-recording/

Company Information

WaveStreet
Founded: 2000
United States
wavestreet.com

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Categories

Call Recording Supported

Categories

Business VoIP Supported
Cloud PBX Supported

Call Recording Features

Archiving Supported
Call Sharing Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Not Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Not Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

Integrations

Salesforce Not Supported
Zendesk Not Supported

Integrations

Salesforce Supported
Zendesk Supported
Claim SVRX and update features and information
Claim SVRX and update features and information
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Claim WaveStreet and update features and information