STAR Service Manager

STAR Service Manager

DCS Software
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About

STAR Service Manager is a full-featured parts, service and repair management system serving automotive, RV, motorcycle, power sport, marine, aviation and transmission repair industries. STAR offers GST and PST tax calculation options for Canadian users. Training, installation and unlimited technical support is included. Every install is assigned an account manager who will assist with your support needs. When calling support's toll-free number your assigned account manager will answer on an average of 22 seconds. It is not necessary to e-mail, leave a message, or wait for a callback.

About

Supports text-enablement of existing landlines including toll-free and non-toll-free numbers. Supports auto replies such as “we are currently closed and will get back to you” and quick replies based on standard, pre-written customer responses. Allows you to assign a conversation to an agent group or another individual. Supports both one-on-one conversations and one-to-many messages sent to a distribution list of customers. Supports message forwarding to your email inbox and mobile messaging app — from where you can also reply.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for an advanced Auto Body solution

Audience

Businesses looking for a customer service platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$78 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

DCS Software
United States
star-service-mgr.biz/Home.aspx

Company Information

Textology
Founded: 2015
United States
www.textology.co

Alternatives

Alternatives

Alive5

Alive5

Alive Technologies
DataKnowl

DataKnowl

Complexity Intelligence
Falkon SMS

Falkon SMS

Falkon Systems

Categories

Auto Body Supported
Auto Repair Supported

Categories

Customer Service Supported

Auto Body Features

Accounting Management Supported
Billing & Invoicing Not Supported
Customer Database Supported
Inventory Control Supported
Labor Rates Not Supported
Maintenance Scheduling Not Supported
Parts Management Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Scheduling Not Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Decoder Not Supported
Work Order Management Supported

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Supported
Quotes / Estimates Not Supported
Service History Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim STAR Service Manager and update features and information
Claim STAR Service Manager and update features and information
Claim Textology and update features and information
Claim Textology and update features and information