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About

SMSLocal.com is a versatile SMS marketing and communication platform designed for businesses. It enables bulk SMS messaging with personalized options and scheduling features, facilitating efficient campaigns. Two-way communication is simplified with real-time message handling and templates for standard messages. Comprehensive analytics and reports help measure campaign success and audience engagement, ensuring optimal ROI. Integration options allow seamless connection with other business tools. SMSLocal.com prioritizes security, compliance, and data protection. With multi-language support, automated workflows, and customer segmentation capabilities, it empowers businesses to engage with their audience effectively through SMS marketing.

About

SMS Marketing Services made easy. Instantly send 10 or 100,000 SMS or MMS picture text messages to any mobile phone number. Easily build an opt-in subscriber list. Schedule text messages to go out any time you want. Track text message delivery. Our plans start at only $24 per month. Or try our Annual Plans and pay up-front for one year, and get 20% more messages instantly. Plus FREE bonus messages on the Annual Plan.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need an SMS platform

Audience

Serves small and medium-sized businesses as well as large-scale enterprises.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$24.00/month
Starting at just $24 per month.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.0 / 5
design 3.9 / 5
support 3.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I had a disappointing experience with SMSLocal. I purchased a corporate subscription in January. At first, I was informed that he was dealing with a health issue and was hospitalized, which I understood and respected. However, when I later requested help regarding the subscription and asked for a refund in January itself, I did not receive proper support. My calls were not answered, and communication became very difficult. On WhatsApp, I was informed that a refund would be provided, but since then there has been no response or resolution.
  • SMSLocal makes it easy to send bulk SMS campaigns, appointment reminders, alerts, and transactional messages with a user-friendly dashboard and powerful features. I especially like the two-way messaging and automation tools that help me engage with customers and teams in real-time. The platform integrates smoothly with CRM and other business systems, tracks delivery and engagement in real time, and offers customizable templates that save time. Overall, it’s reliable, efficient, and great for both small businesses and larger organizations.
  • SMSLocal is simple to set up and use, even for non-technical users. Message delivery is fast and reliable, APIs are easy to integrate, and DLT compliance support saves time. Real-time reports and responsive customer support make it suitable for marketing, alerts, and OTP messaging.
  • SMSLocal's seamless integrations have streamlined our workflows. It's like all our tools are dancing in harmony.
  • I'm loving the freedom SMSLocal gives us with message scheduling. It's so easy to fit in our diverse needs.

Cons

  • worst platform, no customer support Very poor experience with SMSLocal.
  • Some advanced features, like multi-channel messaging beyond SMS (e.g., email or WhatsApp), can take a bit of time to explore fully if you’re used to basic SMS tools. Also, pricing varies by country which means you’ll want to review rates carefully for your region before committing to large volumes.
  • The user interface could be more modern, and advanced analytics options are limited. Pricing details could also be presented more clearly.
  • No faults no glitch nothing no bugs great platform for our business.
  • None, nothing , no-complaints great service and product overall.

Pros & Cons from Real Users

Pros

  • The app is very professional looking and easy to use. The customer service is very responsive. They got me up and running it very little time. This is a great tool to keep my customers updated.

Cons

  • I didn't have any issues with Textedly. Customer service got me up and running it very little time.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

SMSLocal
Founded: 2010
Singapore
smslocal.com

Company Information

Textedly
Founded: 2015
United States
www.textedly.com

Alternatives

Alternatives

D7 Networks

D7 Networks

Direct7 Networks

Categories

Bulk SMS Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported

Categories

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Not Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Not Supported

Customer Communications Management Features

Batch Communications Supported
Chat / Messaging Supported
Content Management Not Supported
Email Distribution Not Supported
Interactive Content Not Supported
Multi-Channel Communications Supported
On-Demand Communications Supported
Personalization Supported
Print Management Not Supported
Template Management Not Supported
Video Content Not Supported

Customer Engagement Features

Analytics Supported
Churn Management Not Supported
Communication Management Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Not Supported

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Not Supported
Surveys & Feedback Supported
Virtual Assistant Not Supported
Workflow Management Not Supported

Customer Success Features

Account Alerts Supported
Account Management Not Supported
Communication Management Supported
Customer Engagement Supported
Customer Lifecycle Management Not Supported
Health Score Not Supported
Onboarding Not Supported
Revenue Management Not Supported
Usage Tracking / Analytics Supported
Win / Loss Analysis Not Supported

Mobile Marketing Features

Channel Attribution Supported
Contextual Targeting Supported
Coupons Supported
Email Marketing Supported
Engagement Monitoring Supported
In-App Marketing Supported
Location-Based Marketing Supported
Push Notifications Supported
Text Messaging Supported
Text-to-Win Not Supported

Integrations

Axis LMS Not Supported
PayPal Supported
Shopify Supported
Square Payments Supported

Integrations

Axis LMS Supported
PayPal Not Supported
Shopify Not Supported
Square Payments Not Supported
Claim SMSLocal and update features and information
Claim SMSLocal and update features and information
Claim Textedly and update features and information
Claim Textedly and update features and information