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About

SMSLocal.com is a versatile SMS marketing and communication platform designed for businesses. It enables bulk SMS messaging with personalized options and scheduling features, facilitating efficient campaigns. Two-way communication is simplified with real-time message handling and templates for standard messages. Comprehensive analytics and reports help measure campaign success and audience engagement, ensuring optimal ROI. Integration options allow seamless connection with other business tools. SMSLocal.com prioritizes security, compliance, and data protection. With multi-language support, automated workflows, and customer segmentation capabilities, it empowers businesses to engage with their audience effectively through SMS marketing.

About

Drive up to 5x higher conversions, reach new customers, convert more pipeline, and keep existing customers engaged—all with the power of TextUs. TextUs is the most flexible, easiest-to-use business texting platform on the market. Automate your SMS with sequences or Keywords, have conversational 1:1 messages or send personalized SMS campaigns to an audience segment. The power of TextUs allows you to start connecting with your customers in ways that get attention.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies that need an SMS platform

Audience

Reach new customers, convert more pipeline, and keep existing customers engaged.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$749 per month
Two-way Messaging
SMS Campaigns (Basic or Pro)
10-Digit Texting Number
Unlimited Contacts and Users
Shared Inboxes
Analytics & Reporting
Unlimited Keywords
Unlimited Automated Sequences
Integrations (HubSpot, Salesforce, etc.)
API Access
Toll-Free / Short-Code Eligible
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.3 / 5
ease 4.3 / 5
features 4.0 / 5
design 3.9 / 5
support 3.9 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • I had a disappointing experience with SMSLocal. I purchased a corporate subscription in January. At first, I was informed that he was dealing with a health issue and was hospitalized, which I understood and respected. However, when I later requested help regarding the subscription and asked for a refund in January itself, I did not receive proper support. My calls were not answered, and communication became very difficult. On WhatsApp, I was informed that a refund would be provided, but since then there has been no response or resolution.
  • SMSLocal makes it easy to send bulk SMS campaigns, appointment reminders, alerts, and transactional messages with a user-friendly dashboard and powerful features. I especially like the two-way messaging and automation tools that help me engage with customers and teams in real-time. The platform integrates smoothly with CRM and other business systems, tracks delivery and engagement in real time, and offers customizable templates that save time. Overall, it’s reliable, efficient, and great for both small businesses and larger organizations.
  • SMSLocal is simple to set up and use, even for non-technical users. Message delivery is fast and reliable, APIs are easy to integrate, and DLT compliance support saves time. Real-time reports and responsive customer support make it suitable for marketing, alerts, and OTP messaging.
  • SMSLocal's seamless integrations have streamlined our workflows. It's like all our tools are dancing in harmony.
  • I'm loving the freedom SMSLocal gives us with message scheduling. It's so easy to fit in our diverse needs.

Cons

  • worst platform, no customer support Very poor experience with SMSLocal.
  • Some advanced features, like multi-channel messaging beyond SMS (e.g., email or WhatsApp), can take a bit of time to explore fully if you’re used to basic SMS tools. Also, pricing varies by country which means you’ll want to review rates carefully for your region before committing to large volumes.
  • The user interface could be more modern, and advanced analytics options are limited. Pricing details could also be presented more clearly.
  • No faults no glitch nothing no bugs great platform for our business.
  • None, nothing , no-complaints great service and product overall.

Pros & Cons from Real Users

Pros

  • TextUs is easy to use and we get a good response to our messages. Support is quick to respond to issues. Our account manager is wonderful - helpful and provides proactive communication.

Cons

  • We have had some unforeseen issues that took a while to resolve. Better communication from leadership needed at times.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SMSLocal
Founded: 2010
Singapore
smslocal.com

Company Information

TextUs
Founded: 2012
United States
www.textus.com

Alternatives

Alternatives

Fext

Fext

Pericarp Software
D7 Networks

D7 Networks

Direct7 Networks
Rectxt

Rectxt

Keeyora

Categories

Bulk SMS Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
Live Chat Supported
Recruiting Supported
SMS API Supported
SMS Marketing Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Not Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

Recruiting Features

Assessments Not Supported
Background Screening Supported
CRM Supported
Interaction Tracking Supported
Internal HR Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Supported
Reference Checking Not Supported
Resume Parsing Not Supported
Self Service Portal Supported

Workforce Management Features

Budgeting & Forecasting Not Supported
Contractor Management Not Supported
Employee Lifecycle Management Not Supported
Labor Projection Not Supported
Performance Appraisal Not Supported
Recruiting Management Supported
Scheduling Supported
Skills Tracking Not Supported
Time & Attendance Supported
Variable Workforce Not Supported

Integrations

Allo Not Supported
BlueSky Medical Staffing Software Not Supported
Bullhorn Not Supported
Greenhouse Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
JobDiva Not Supported
Mok Not Supported
Oracle Fusion Cloud HCM Not Supported
Oracle Taleo Not Supported
PayPal Supported
Planfix Not Supported
Salesforce Not Supported
Shopify Supported
Square Payments Supported
Staffing Engine Not Supported
Staffing Referrals Not Supported
Tracker Not Supported
Workday HCM Not Supported
Zapier Not Supported

Integrations

Allo Supported
BlueSky Medical Staffing Software Supported
Bullhorn Supported
Greenhouse Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
JobDiva Supported
Mok Supported
Oracle Fusion Cloud HCM Supported
Oracle Taleo Supported
PayPal Not Supported
Planfix Supported
Salesforce Supported
Shopify Not Supported
Square Payments Not Supported
Staffing Engine Supported
Staffing Referrals Supported
Tracker Supported
Workday HCM Supported
Zapier Supported
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