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About

SMS-iT is a semi-sentient communication focused CRM for sales and marketing. It is an all-in-one system designed for infinite growth, providing a comprehensive suite of tools for lead acquisition, client nurturing, sales management, and client retention. It offers more than 50 sales and marketing tools, including built-in artificial intelligence, unlimited calling and texting, smart inbox with messaging channels, funnel and site builder, social media planner, appointment booking system, & much more. SMS-iT is semi-sentient because it can understand and interpret text inputs, make contextually relevant suggestions or responses, and learn from user interactions to future interactions. Additionally, SMS-iT CRM stands out with features like SIM card integration, advanced AI capabilities for messaging and marketing, an ecosystem of 30 SMS gateways, and blockchain and IoT capabilities. It is tailored to help businesses scale faster and save costs on their monthly software expenses.

About

Textmagic is an all-in-one business text messaging platform designed to help companies send bulk texts, manage two-way conversations, and automate notifications with ease. The platform's streamlined features, such as scheduled messaging, customizable templates, contact management, and WhatsApp integration allow you to connect with customers globally in just a few clicks. Textmagic also helps you optimize and monitor SMS campaigns in real time with robust reporting tools that offer insights into delivery rates, engagement, and response times, ensuring transparency for every message sent. For businesses needing deeper integration, Textmagic’s SMS API and Zapier compatibility make it easy to connect with websites, CRMs, and other apps, enabling seamless automation. Whether for marketing, notifications, or internal communication, Textmagic can provide the tools to simplify your messaging efforts, with flexible pricing and reliable support to back up any company’s growth.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Audience

Small to Medium Enterprises (SMEs) and Enterprise Organizations in a variety of industries.

Audience

Businesses of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$299/month
Artificial Intelligence
Text (SMS, MMS, RCS)
Smart Inbox – No AI
Pipelines
SMS Gateways & SMPP – Unlimited Messaging and Calling
22+ Smart Tools – No AI & Smart Analytics
Voice (Broadcast, Smart Dialer with Customer Connect, Receiptionist – IVR, Extensions)
Social with 22+ Channels
Email with SMTP Gateway
Campaigns
Lead Management
Link Tracking Automation
Tag-iT
Website Chatbot
Quotes
Text to Join
Missed Call Messaging
Email Verification
Unibox and Multiple Email Accounts
Power Dialer + Multi-Line Dialer
Bulk Social (e.g, send bulk messages with WhatsAPP, Facebook, Instagram, etc)
Appointment Booking AI Bot
Workflow Automation
Ecommerce Suite
Email Warming
Connect - Smart Video Conferencing
Blockbook
Geo Targeting
Smart Scraper – Contact Data Completer
Smart Database
Social Planner
Reputation Manager
Contracts
Blogger
SMS-iT GPT
Staff AI (AI Powered Virtual Assistance)
Tracks
Metaverse
Fax
Appointments
QR Code Builder
Smart Analytics
Notepad
Phone Number Validation & Lookup
Smart Contact Management
Templates
Activity Logs
Leads Reports
Unlimited Keywords
Unlimited Team Accounts
Smart Numbers Management
Smart Compliance Management
Tons of integrations
Free Version Not Supported
Free Trial Supported

Pricing

$24.50/500 texts
Textmagic offers three plans: Essential ($24.50 for 500 texts), Professional 2K ($80/month for 2,000 texts), and Connect 10K ($100/month for 10,000 texts).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.1 / 5
features 5.0 / 5
design 4.4 / 5
support 4.9 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • This is just an all around solid platform for getting the message out to your people. lots of options and it's guaranteed to convert more leads into customers
  • This SMS platform is exceptional! 🚀 It offers a wide range of features to meet all your communication needs. From sending SMSes and conducting polls to using QR codes and automating campaigns, it has it all. But here's the game-changer: the high impact of text messages. Unlike social media posts, emails, or Google ads, text messages have unmatched reach and engagement. People rarely miss them, ensuring your message gets the attention it deserves! 💥 For an effective way to connect with your audience and make a lasting impact, I highly recommend this platform. Don't miss out on the opportunity to maximize your reach and influence! ✨
  • I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.
  • As a user of this product I must say that it is very easy to use, they also offer a friendly-price and tech savvy software.
  • I most like the software because it has features that other SMS software doesn't have. It is powerful software.

Cons

  • very clunky to setup and the documentaton is boring
  • it's a bit clunky to set up and the documentation is really boring.
  • SMS-iT is still very new software and is only going to get better.
  • There's no negative about this product that I encountered.
  • At this point that so far I don't see any cons to this system.

Pros & Cons from Real Users

Pros

  • We needed a text alert system for our company of 160 employees but didn't want to spend a fortune and have some overly complicated system. Text Magic checked all boxes. It is very simple to use, web based, low cost, pay as you go, no subscriptions, no strings. We love it!!!
  • Textmagic is a great tool for communicating with all employees in my company or all employees in certain departments. I can schedule those group texts in advance or do them on the fly. It is so easy to use.
  • Very easy to use and so far meets my requirements. I like the live results and that you can also use this system for email marketing as well.
  • Email to sms gateway seems reliable and has worked well for us. I hope it continues to be a solid product.
  • Very easy to use, great app too. Very straight forward and does not require a lot of information, just what you need.

Cons

  • None! We have no cons to report. Setup and verification took a few days but that's a regulatory thing. After that - Smooth sailing.
  • There aren't any cons. The designers seemed to think of everything.
  • So far I have not found anything that I don't like.
  • I contacted support twice in the last 2 weeks, one via website, and one via email. No response.
  • Nothing so far. Everything seems to be very straight forward.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

SMS-iT
Founded: 2021
United States
smsit.ai

Company Information

Textmagic
Founded: 2001
United Kingdom
www.textmagic.com

Alternatives

Sentient Recommender

Sentient Recommender

Sentient Information Systems

Alternatives

Sonar

Sonar

Marchex
DataDetective

DataDetective

Sentient

Categories

CRM Supported
SMS Marketing Supported

Categories

Bulk SMS Supported
Phone Verification Supported
SMS API Supported
SMS Gateways Supported
SMS Marketing Supported
SMS Survey Supported
Voice Broadcasting Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Supported

SMS Marketing Features

2-Way Messaging Supported
Artificial Intelligence Supported
Contact Management Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Mobile Coupons Supported
Mobile Keywords Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Not Supported
Text-to-Win Supported

SMS Survey Features

Alerts / Notifications Supported
Analytics / Reporting Supported
Audience Targeting Not Supported
Campaign Management Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Not Supported
Mass Texting Supported
Message Personalization Supported
MMS Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Not Supported

Integrations

Shopify Supported
AccessOwl Not Supported
ChatGPT Supported
Cognito Forms Not Supported
DentalTap Not Supported
Easyflow Not Supported
GetResponse Supported
Google Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Integrately Not Supported
RegFox Not Supported
SONIFI Supported
Softhealer Real Estate CRM Supported
VEVS Car Rental Software Not Supported
WooCommerce Supported
Workers by Delos Not Supported
Wufoo Not Supported
Zapier Not Supported
leadpops Not Supported

Integrations

Shopify Supported
AccessOwl Supported
ChatGPT Not Supported
Cognito Forms Supported
DentalTap Supported
Easyflow Supported
GetResponse Not Supported
Google Not Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Integrately Supported
RegFox Supported
SONIFI Not Supported
Softhealer Real Estate CRM Not Supported
VEVS Car Rental Software Supported
WooCommerce Not Supported
Workers by Delos Supported
Wufoo Supported
Zapier Supported
leadpops Supported
Claim SMS-iT and update features and information
Claim SMS-iT and update features and information
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Claim Textmagic and update features and information