SIPSTACK
Zoom Phone

Zoom Phone

Zoom Communications
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About

SIPSTACK combines cloud PBX, business messaging, and AI call handling in one communications platform for businesses. Nova provides extensions, auto attendants, ring groups, call queues, call recording, voicemail-to-email with AI transcription, desktop and mobile apps, and IP desk phone support. Flare supports two-way SMS/MMS, messaging campaigns, automated replies, and built-in 10DLC registration from business numbers. Aura AI voice agents answer and resolve calls and provide transcripts, summaries, and sentiment analysis. SARA is an in-app assistant that makes account changes from plain-language requests. The apps are available for Windows, macOS, iPhone, iPad, and Android, and the platform also works in a web browser. SIPSTACK offers month-to-month subscriptions, free number porting, and a 14-day free trial.

About

Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small and mid-sized businesses in Canada and the US that want a cloud phone system, business texting, and AI call answering in one place.

Audience

Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Nova PBX dashboard with extension, ring group, IVR, queue, and AI call analysis summaries. Flare SMS dashboard with message, delivery, response, contact, and campaign metrics. New extension form with fields for extension number, display name, and email. Buy Phone Numbers page with area-code search and number availability table. Personal workspace dashboard with extension status, forwarding, and recent calls panels. Security settings with two-factor authentication, MFA policy, voice cloning policy, and recording retention controls. View more images or videos

Screenshots and Videos

Play Video Zoom Phone Screenshot 1 Zoom Phone Screenshot 1 View more images or videos

Pricing

$19/user/month
Nova Core is $19/user/month with monthly billing. Annual prepayment lowers the effective Core rate to $15.20/user/month, billed as $182.40 per user per year. Nova Pro includes a 14-day free trial and converts to a paid subscription unless canceled or changed before the trial ends. Plans have no long-term contracts and can be canceled anytime.
Free Version Not Supported
Free Trial Supported

Pricing

$10.50/user/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.9 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Pros from Real Users

Pros

  • 1. It is available on both Android and iOS platform. 2. It does not heat up the phone or use a lot of RAM while running. 3. Furthermore, it has all the important features like screen sharing and recording even in the mobile version. 4. The layout of the user interface is intuitive ad makes the application easy to use. 5. It allows switching between mobile application and desktop application of Zoom easily.
  • - The user interface of the application is simple, and the navigation is smooth. - It is available on all the platforms. - All the important features are present on the bottom navigation bar. - It allows screen sharing without any lags. - It runs smoothly on all the devices without consuming a lot of RAM.
  • 1. The application is available for all the mobile platforms and run smoothly on all the devices. 2. It has pretty, much all the features compared to the desktop version. 3. By running on a mobile device, it makes it extremely portable and accessible to attend meetings anywhere. 4. The user interface of the application is designed in a way that it can be used by anyone with little to no technical background.
  • Integrates seamlessly with zoom video conferencing. Flexible VOIP solution (app on computer or cell). Ported existing numbers. Auto attendant and call queues are great.
  • - Zoom phone is a lightweight version of zoom for phone. - It runs smoothly in all the mobile devices. - It has all the basic features of zoom. _ it is pretty easy to use, along with a beautifully designed user interface. - The quality of audio and video calls does not drop a lot, even on slow internet.
  • It is super easy to use and to take your Zoom meetings on the go, like places you can't comfortably have a computer.
  • Easy to use, controls are easily found. Being able to join a meeting while travelling is convenient.
  • Easy to use and connect. Great to use for professional meeting. Multi platform supported. Good audio and video quality.
  • - Audio and video of meetings in zoom phone is well-balanced and clear. - It is easy to use, and the customer support is very responsive and fast in solving problems. - The user interface of the application is beautiful to use.
  • The price for basic service is comparable to other providers. Not sure that this is a "pros" exactly.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SIPSTACK
Founded: 2016
Canada
sipstack.com

Company Information

Zoom Communications
Founded: 2011
United States
zoom.com

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Categories

Business Phone Systems Supported

Categories

AI Phone Answering Agents Supported
AI Receptionists Supported
Business Phone Systems Supported
Business VoIP Supported
Cloud PBX Supported
Online Fax Supported
Telephony Supported
Video Conferencing Supported
Web Conferencing Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Not Supported
Web Conferencing Supported
Show More Features

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Integrations

ACES Not Supported
Chorus by ZoomInfo Not Supported
Edular Not Supported
Eventide Elevate Not Supported
ExecVision Not Supported
Expo XT UC Analytics Not Supported
Freshservice Not Supported
Gong Not Supported
Healthy Planet Not Supported
InteractionSync Not Supported
Momentum Not Supported
Nectar DXP Not Supported
Outdoo AI Not Supported
Outreach Not Supported
Quin Not Supported
ServiceNow Not Supported
Tray.ai Not Supported
Xyte Not Supported
Zoom Revenue Accelerator Not Supported
servis.ai Not Supported
Show More Integrations

Integrations

ACES Supported
Chorus by ZoomInfo Supported
Edular Supported
Eventide Elevate Supported
ExecVision Supported
Expo XT UC Analytics Supported
Freshservice Supported
Gong Supported
Healthy Planet Supported
InteractionSync Supported
Momentum Supported
Nectar DXP Supported
Outdoo AI Supported
Outreach Supported
Quin Supported
ServiceNow Supported
Tray.ai Supported
Xyte Supported
Zoom Revenue Accelerator Supported
servis.ai Supported
Show More Integrations
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