SABA Chatbot

SABA Chatbot

SABA Hospitality
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About

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

About

Single system built for today’s business, with CRM, plus PMS, plus invoicing. Personalize each and every stay before the guest arrives. Communicate the way your guests prefer, text, email or voice (Amazon Alexa). The first interaction your guest have with your hotel is the standard confirmation email and then a post stay survey, neither one providing an interactive channel for your guests to communicate with your hotel. Automated streamline communication starts from before your guests arrival to post checkout, without your staff lifting a finger. You can give them the option to make any pre-arrival requests, alert them when their room is ready, ask them how their stay is once they have checked into their room and thank them for staying after they have checked out. Encouraging guests to share positive feedback produces minimal results, as well as making it even harder to build a social media audience.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations

Audience

Hotels in need of a management system solution to automate the guests' entire experience journey from inquiry to payment

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/

Company Information

Zenya
Founded: 2014
United States
zenya.io

Alternatives

Alternatives

Trevally

Trevally

ManualMaster
Grace

Grace

Nevotek
Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Guest Messaging Supported

Categories

Concierge Supported
Guest Messaging Supported
Hotel Management Supported

Integrations

Alexa Smart Properties Not Supported
Amazon Not Supported
Facebook Messenger Supported
Knowcross Supported
LINE Supported
Oracle Hospitality Reporting and Analytics Supported
Slack Supported
Tripadvisor Supported
WeChat Supported

Integrations

Alexa Smart Properties Supported
Amazon Supported
Facebook Messenger Not Supported
Knowcross Not Supported
LINE Not Supported
Oracle Hospitality Reporting and Analytics Not Supported
Slack Not Supported
Tripadvisor Not Supported
WeChat Not Supported
Claim SABA Chatbot and update features and information
Claim SABA Chatbot and update features and information
Claim Zenya and update features and information
Claim Zenya and update features and information