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About

Runframe is incident management and on-call scheduling for engineering teams, built natively in Slack. Declare incidents with /incident. Runframe creates a channel, assigns responders, and logs every action automatically. On-call rotations with escalation policies page the right person when no one responds. Analytics track MTTR, MTTA, and on-call fairness. Post-incident reviews use auto-generated timelines.

About

Squadcast is an incident management tool that’s purpose-built for SRE. Create a blameless culture by reducing the need for physical war rooms, centralize SLO dashboards, unify internal and external SLIs and automate incident resolution and knowledge base creation with Squadcast Actions. Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. The first step towards doing better incident management is adding enough context to incidents while they get detected. With Squadcast, discover everything you need, to take action and achieve best-in-class MTTD with highly configurable features like alert deduplication and tagging.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Engineering teams at seed to Series C startups, 10-200 engineers. DevOps, SRE, and platform engineering teams that run on-call rotations. Engineering managers who need visibility into incident response metrics and on-call load distribution.

Audience

Businesses searching for a complete IT Alerting solution

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$15/user/month
Free Version Supported
Free Trial Supported

Pricing

Free
Free for 10 users. Kindly check our pricing page for more information
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • We have a large customer base, a critical incident that isn’t handled effectively in time can affect our business. With Squadcast we could manage incidents in much more organised and productive way.

Cons

  • Not much, configuration can use some redesign. Its hard to find some settings sometimes.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Runframe
Founded: 2025
runframe.io

Company Information

Squadcast
Founded: 2017
United States
www.squadcast.com/

Alternatives

Alternatives

Callgoose SQIBS

Callgoose SQIBS

ZEAZONZ TECHNOLOGIES

Categories

Categories

DevOps Supported
Issue Tracking Supported
IT Alerting Supported
ITSM Supported
Runbook Automation Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Not Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

DevOps Features

Approval Workflow Not Supported
Dashboard Supported
KPIs Not Supported
Policy Management Not Supported
Portfolio Management Not Supported
Prioritization Not Supported
Release Management Not Supported
Timeline Management Not Supported
Troubleshooting Reports Not Supported

Issue Tracking Features

Assignment Management Not Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Not Supported
Scheduling Supported
Task Management Not Supported

Integrations

Slack Supported
Amazon CloudWatch Not Supported
Cisco Catalyst Center Not Supported
Crashlytics Not Supported
Dynatrace Not Supported
Freshping Not Supported
GitHub Not Supported
Graylog Not Supported
ManageEngine OpManager Not Supported
Oh Dear Not Supported
Okta Not Supported
OverOps Not Supported
Paessler PRTG Not Supported
Rapid7 Incident Command Not Supported
Sentry Not Supported
Server Density Not Supported
Splunk Cloud Platform Not Supported
Stackify Retrace Not Supported
Sumo Logic Not Supported
Zabbix Not Supported

Integrations

Slack Supported
Amazon CloudWatch Supported
Cisco Catalyst Center Supported
Crashlytics Supported
Dynatrace Supported
Freshping Supported
GitHub Supported
Graylog Supported
ManageEngine OpManager Supported
Oh Dear Supported
Okta Supported
OverOps Supported
Paessler PRTG Supported
Rapid7 Incident Command Supported
Sentry Supported
Server Density Supported
Splunk Cloud Platform Supported
Stackify Retrace Supported
Sumo Logic Supported
Zabbix Supported
Claim Runframe and update features and information
Claim Runframe and update features and information
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Claim Squadcast and update features and information