Runbook StudioKelverion
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UniportalUniportal Inc.
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Related Products
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About
Kelverion's Runbook Studio is a graphical design application that enables organizations to harness the power of Azure Automation for developers and non-developers alike. The Studio comes packaged with integrations and solutions, making the process of creating, managing, and supporting automation runbooks accessible to all team members. It offers a drag-and-drop, code-free, graphical authoring approach, empowering users to create runbooks using a low-code/no-code capability. This approach allows users to transform manual processes into automation without the need to write any code, utilizing shapes, diagrams, and drop-down list forms. Runbook Studio provides over 800 integrations, including multi-vendor, cloud, and on-premise integrations, enabling API connections between enterprise IT systems. It also offers fully configured Runbook Solutions powered by Azure Automation for common automation use cases, ready to deploy at scale in a production environment with full logging.
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About
Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Service managers in search of a solution to streamline service request automation
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Audience
MSP helpdesk teams and technicians.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$1,095 per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationKelverion
Founded: 2010
United States
www.kelverion.com/runbook-studio
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Company InformationUniportal Inc.
Founded: 2025
Canada
uniportal.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Addigy
Not Supported
Autotask PSA
Not Supported
Azure DevOps
Supported
BMC Helix Business Workflows
Supported
ConnectWise PSA
Not Supported
Datto RMM
Not Supported
Egnyte
Not Supported
Freshservice
Supported
Google Workspace
Not Supported
HaloPSA
Not Supported
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Integrations
Addigy
Supported
Autotask PSA
Supported
Azure DevOps
Not Supported
BMC Helix Business Workflows
Not Supported
ConnectWise PSA
Supported
Datto RMM
Supported
Egnyte
Supported
Freshservice
Not Supported
Google Workspace
Supported
HaloPSA
Supported
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