Runbook Studio

Runbook Studio

Kelverion
Uniportal

Uniportal

Uniportal Inc.
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About

Kelverion's Runbook Studio is a graphical design application that enables organizations to harness the power of Azure Automation for developers and non-developers alike. The Studio comes packaged with integrations and solutions, making the process of creating, managing, and supporting automation runbooks accessible to all team members. It offers a drag-and-drop, code-free, graphical authoring approach, empowering users to create runbooks using a low-code/no-code capability. This approach allows users to transform manual processes into automation without the need to write any code, utilizing shapes, diagrams, and drop-down list forms. Runbook Studio provides over 800 integrations, including multi-vendor, cloud, and on-premise integrations, enabling API connections between enterprise IT systems. It also offers fully configured Runbook Solutions powered by Azure Automation for common automation use cases, ready to deploy at scale in a production environment with full logging.

About

Uniportal is a cloud-based AI operations platform for managed service providers (MSPs). It connects an AI agent to an MSP's service desk and operational tools, including PSA, RMM, identity, documentation and cloud distribution systems. The agent interprets ticket context, follows reusable natural-language runbooks and proposes or performs supported troubleshooting and account-management steps; approval controls are configurable by tool and action. MSPs can tailor runbooks for individual customers, and technicians can review agent activity within ticket workflows. A client portal lets end users submit requests and create tickets. Uniportal is designed for MSP helpdesk teams handling recurring L1 and L2 tasks such as password resets and account changes. A task that takes a technician about 45 minutes can take under 2 minutes of review.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Service managers in search of a solution to streamline service request automation

Audience

MSP helpdesk teams and technicians.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$1,095 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

$299/month
The Starter plan is $299/month with annual billing; annual plans are billed upfront.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Kelverion
Founded: 2010
United States
www.kelverion.com/runbook-studio

Company Information

Uniportal Inc.
Founded: 2025
Canada
uniportal.ai

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Categories

Runbook Automation Supported

Categories

MSP Supported

Integrations

Addigy Not Supported
Autotask PSA Not Supported
Azure DevOps Supported
BMC Helix Business Workflows Supported
ConnectWise PSA Not Supported
Datto RMM Not Supported
Egnyte Not Supported
Freshservice Supported
Google Workspace Not Supported
HaloPSA Not Supported
Hudu Not Supported
IT Glue Not Supported
Level Not Supported
Microsoft 365 Not Supported
Microsoft Azure Supported
NinjaOne Not Supported
SQL Server Supported
Salesforce Supported
ServiceNow Supported

Integrations

Addigy Supported
Autotask PSA Supported
Azure DevOps Not Supported
BMC Helix Business Workflows Not Supported
ConnectWise PSA Supported
Datto RMM Supported
Egnyte Supported
Freshservice Not Supported
Google Workspace Supported
HaloPSA Supported
Hudu Supported
IT Glue Supported
Level Supported
Microsoft 365 Supported
Microsoft Azure Not Supported
NinjaOne Supported
SQL Server Not Supported
Salesforce Not Supported
ServiceNow Not Supported
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