RunSensible vs. SmartAdvocate Comparison


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About Organize your client information, market your services and products, manage your sales team and stay connected to your customers. Make your business customer-centric and keep customer loyalty rates high. As we continue to improve and expand our sales and marketing platform, we look toward a future where RunSensible can serve numerous small businesses and startups in all their tasks. We are also taking strides in presenting industry-specific solutions based on the main application, making it more efficient for lawyers, photographers, and other businesses.	About SmartAdvocate is a fully customizable, award-winning legal case management system with built-in Artificial Intelligence and made to handle the challenges of today’s fast paced, highly competitive and technologically demanding legal landscape. SmartAdvocate’s robust, exclusive Internet-based built-in features, enable firms to manage, store, track and communicate like never before, ensuring that they achieve the highest level of success. With 175+ integration partnerships, firms can customize SmartAdvocate to fit their needs with integrations like eSignature, AI, accounting, texting, medical records retrieval and much more. This revolutionary software will increase your firm's efficiency and profitability.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported	Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Lawyers, Law Firms, Paralegal	Audience A wide variety of practice areas, including Personal Injury, Mass Tort, Workers' Compensation, and many more!
Support Phone Support Not Supported 24/7 Live Support Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29 per user per month Free Version Supported Free Trial Supported	Pricing $109 per month per SaaS user Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.9 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.5 / 5 support 4.7 / 5 Read all reviews
	Pros & Cons from Real Users Pros SmartAdvocate is incredibly customizable and gives us the flexibility to build workflows and processes around how our firm actually operates. It helps create consistency, keeps information organized, and gives us a central place to manage so much of our day to day work. Highly customizable and reliable. Amazing technical support at reasonable prices. I tried all the other popular apps out there. None of them come close to Smart Advocate. Easy to pick up and learn Constant new features Support is constantly helping There are daily office hours to assist live There are regular webinars to present new features that are coming This system has streamlined many processes and workflows for our firm. Tech support always helps when there is an issue All of the technology and automations. I like the fact that emails and text messages are automatically saved. I like that pictures from emails and text are automatically saved. Cons Because the system is so robust, there is definitely a learning curve. Some features can feel overwhelming at first until you understand how the different pieces work together. User interface needs a bit more of a modern refresh, but it's mostly cosmetic. Can sometimes feel a bit bloated with too many features, but you are by no means required to use them. On the other hand, better to have them than not have them. Access permission management is large and time consuming, but can give granular access Can be glitchy and the pages don't auto refresh, so there's a constant need to refresh to ensure you are working with the most up to date information (say if multiple people are working on a file) It is a lot of set up and a huge learning curve.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information RunSensible Founded: 2017 Canada www.runsensible.com	Company Information SmartAdvocate Founded: 2000 United States www.smartadvocate.com
Alternatives Litify	Alternatives CoCounselor
8am MyCase 8am	Assembly Neos Assembly Software
Clio Themis Solutions	Smokeball
Smokeball	CaseFox
CosmoLex ProfitSolv View All	Clio Themis Solutions View All
Categories Legal Supported Legal Case Management Supported Legal CRM Supported Legal Document Drafting Supported Legal Document Management Supported Personal Injury Law Supported	Categories Law Practice Management Supported Legal Case Management Supported Legal Document Management Supported Personal Injury Law Supported Secure Remote Access Supported
	Legal Case Management Features Billing Management Not Supported Calendar Management Supported Case Notes Supported Client Management Supported Communication Tracking Supported Conflict Management Supported Corporations Not Supported Court Management Supported Discovery Management Supported Docket Management Supported Document Management Supported Expense Tracking Supported Government Not Supported Law Firms Supported Records Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported Legal Document Management Features Access Controls Supported Archiving & Retention Supported Collaboration Not Supported Contract Management Supported Document Assembly Supported Document Indexing Not Supported Document Tagging Supported Full Text Search Supported Version Control Not Supported Show More Features Law Practice Management Features Billing & Invoicing Not Supported Calendar Management Supported Client Portal Supported Conflict Management Supported Contract Management Not Supported CRM Supported Document Management Supported Email Management Supported Legal Case Management Supported Task Management Supported Time Tracking Supported Trust Accounting Not Supported
Integrations Alert Communications Not Supported ApexChat Not Supported AssureSign Not Supported CallRail Not Supported Captorra Not Supported Case Status Not Supported Docubee Not Supported EvenUp Not Supported Intake Forecast Not Supported Lead Docket Not Supported Lexamica Not Supported Microsoft 365 Not Supported Milestones Professional Not Supported Ngage Live Chat Not Supported ProLaw Not Supported QuickBooks Online Not Supported Quilia Not Supported RingCentral RingEX Not Supported Salesforce Not Supported Zapier Not Supported Show More Integrations	Integrations Alert Communications Supported ApexChat Supported AssureSign Supported CallRail Supported Captorra Supported Case Status Supported Docubee Supported EvenUp Supported Intake Forecast Supported Lead Docket Supported Lexamica Supported Microsoft 365 Supported Milestones Professional Supported Ngage Live Chat Supported ProLaw Supported QuickBooks Online Supported Quilia Supported RingCentral RingEX Supported Salesforce Supported Zapier Supported Show More Integrations View All 27 Integrations
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