Voci

Voci

Medallia
+
+

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About

Rubidium enables leading companies to embed voice commands and text to speech in their products. Voice Trigger is an “always on” engine that continuously listens and wakes up when you say the proper “magic word”. Voice Trigger identification uses a sophisticated miniature footprint Automatic Speech Recognition (ASR) engine to run in the background and distinguish between the trigger phrase and the rest of the speech, sounds and noise. Automated Speech Recognition (ASR) easily and safely controls any set of functions through voice commands. For example: call acceptance and rejection, device setup and installation procedure (pairing, calibration, interconnection, etc.), voice dialing, music streaming control and music selection. Rubidium technology is now embedded in over 50 million consumer products with customers and partners including leading global brands such as RIM (Blackberry), GN Netcom (Jabra), Panasonic, Uniden, CSR, Mattel, General Motors, Electrolux and many others.

About

Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns. With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to embed voice commands and text to speech in their products

Audience

Companies that have speech recognition platforms

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Company Information

Rubidium
Founded: 1995
Israel
www.rubidium.com

Company Information

Medallia
Founded: 2001
United States
vocitec.com

Alternatives

Alternatives

NeoSound

NeoSound

NeoSound Intelligence
TrulyNatural

TrulyNatural

Sensory

Categories

Speech Recognition Supported

Categories

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Not Supported
Concatenated Speech Not Supported
Continuous Speech Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Speech Recognition Features

Audio Capture Supported
Automatic Form Fill Not Supported
Automatic Transcription Supported
Call Analysis Supported
Concatenated Speech Not Supported
Continuous Speech Not Supported
Customizable Macros Not Supported
Multi-Languages Supported
Specialty Vocabularies Supported
Speech-to-Text Analysis Supported
Variable Frequency Not Supported
Voice Recognition Supported

Integrations

QEval Not Supported

Integrations

QEval Supported
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