VociMedallia
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Related Products
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About
Rubidium enables leading companies to embed voice commands and text to speech in their products. Voice Trigger is an “always on” engine that continuously listens and wakes up when you say the proper “magic word”. Voice Trigger identification uses a sophisticated miniature footprint Automatic Speech Recognition (ASR) engine to run in the background and distinguish between the trigger phrase and the rest of the speech, sounds and noise. Automated Speech Recognition (ASR) easily and safely controls any set of functions through voice commands. For example: call acceptance and rejection, device setup and installation procedure (pairing, calibration, interconnection, etc.), voice dialing, music streaming control and music selection. Rubidium technology is now embedded in over 50 million consumer products with customers and partners including leading global brands such as RIM (Blackberry), GN Netcom (Jabra), Panasonic, Uniden, CSR, Mattel, General Motors, Electrolux and many others.
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About
Companies engage with customers by phone more than any other channel, and these interactions represent a gold mine of untapped information. Listening to every customer call is costly and time-consuming and not physically practical. As a result, only a fraction of randomly selected calls is typically reviewed. These voice interactions reveal the true voice of your customers and enable you to get to the heart of their concerns.
With our highly accurate, automated speech-to-text transcription, you can transform your unstructured voice data into transcripts that can be integrated into your analytics platforms. Voci enables you to improve agent quality
monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies searching for a solution to embed voice commands and text to speech in their products
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Audience
Companies that have speech recognition platforms
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRubidium
Founded: 1995
Israel
www.rubidium.com
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Company InformationMedallia
Founded: 2001
United States
vocitec.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Not Supported
Concatenated Speech
Not Supported
Continuous Speech
Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Not Supported
Continuous Speech
Not Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Supported
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Integrations
QEval
Not Supported
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