Rootly vs. Tidal by Redwood Comparison


Rootly	Tidal by Redwood Redwood Software	+	+
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Quick Deployment, Immediate Results: Integrates with your tech stack and fully deploy, with no warm-up period, in hours All-You-Can-Eat Data Ingest: Predictable pricing and with unlimited data logging for full-lifecycle detection Compliance Made Easy: 1 year data retention included, pre-built reports, and 24/7 automated monitoring 99.7% CSAT Support: Solution Architects for product support, the Incident Detection and Response Team creating new detections, and 24/7 SecOps support 150 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,173 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website HSI Donesafe HSI Donesafe is a no-code, cloud-based EHS software that simplifies safety, compliance, and risk management, transforming complex processes into user-friendly workflows. Trusted by industries worldwide, Donesafe allows organizations to track, manage, and report on essential EHS functions from one central platform. Our software adapts to your team’s style, enhancing everyday workflows with effortless compliance and smooth operations. Keep pace with evolving regulations and standards, from incident reporting and audits to training and risk assessments with Donesafe. Unlock peace of mind with: - Workflows that flex to meet ever-changing regulations - Instant insights, keeping you confident in real-time safety tracking - A scalable platform that grows in step with your team’s journey - Simplified compliance that makes audits and reporting a breeze Put safety at the heart of every day with HSI Donesafe; protect your team, simplify compliance, and ensure everyone goes home safe. 176 Ratings Visit Website New Relic There are an estimated 25 million engineers in the world across dozens of distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and simple, transparent usage-based pricing with only 2 key metrics. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications. 2,941 Ratings Visit Website
About Rootly is an AI-native incident management platform built to help modern teams prevent and resolve incidents faster. It streamlines on-call scheduling, incident response, retrospectives, and status updates through intelligent automation and deep integrations with Slack, Teams, Jira, and Zoom. Powered by Rootly AI, the system automates root cause analysis, provides suggested fixes, and compiles incident data into clear summaries for faster recovery. Teams can manage incidents directly within their communication tools, reducing context switching and human error. With automated retrospectives and actionable insights, Rootly enables continuous improvement and reliability across engineering organizations. Trusted by global brands like Figma, Canva, Nvidia, and Webflow, it helps companies maintain uptime, minimize disruption, and create a culture of proactive resilience.	About The highly-scalable, highly-resilient Tidal Automation platform keeps your entire automation initiative on course, whether you’re automating foundational systems like ERP or orchestrating complex new opportunities in Big Data, IoT, AI, and more. It’s all about leveraging automation to help the enterprise meet its mission. Tidal by Redwood is an easy-to-deploy, easy-to-use, scalable solution that provides a centralized, enterprise-wide interface for planning and controlling execution of business processes, applications, data, middleware, and infrastructure.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience DevOps, SRE, and engineering teams seeking an AI-driven, integrated platform to automate incident management, reduce downtime, and improve reliability across their systems	Audience Organizations of all sizes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
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Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Rootly Founded: 2020 United States rootly.com	Company Information Redwood Software Founded: 1993 Netherlands www.tidalsoftware.com
Alternatives NeuBird	Alternatives JAMS Scheduler JAMS Software
Phoenix Incidents	Stonebranch
FireHydrant	Control-M BMC Software
PagerDuty	OpCon SMA Technologies
NudgeBee View All	RunMyJobs by Redwood View All
Categories AI SRE Agents Supported Incident Management Supported Incident Response Supported IT Alerting Supported Runbook Automation Supported	Categories Job Scheduler Supported Runbook Automation Supported Workload Automation Supported
	Show More Features Workload Automation Features Alerts / Notifications Supported Audit Trails Supported Business Process Management Supported Cross-Platform Scheduling Supported Dashboard Supported Data Analysis / Visualization Supported Event-Triggers Supported Load Balancing Supported Resource-Based Scheduling Supported Robotic Process Automation (RPA) Supported Workflow Foundation Support Supported
Integrations Airtable Supported Asana Supported Backstage Supported Cortex Supported Dropbox Paper Supported Fivetran Supported Freshdesk Supported JSCAPE MFT Server Not Supported Jira Supported Microsoft Azure Supported Microsoft Teams Supported Nobl9 Supported Notion Supported OneLogin Supported Plain Supported SendGrid Supported Terraform Supported TierZero Supported Trello Supported Zapier Supported Show More Integrations View All 55 Integrations	Integrations Airtable Not Supported Asana Not Supported Backstage Not Supported Cortex Not Supported Dropbox Paper Not Supported Fivetran Not Supported Freshdesk Not Supported JSCAPE MFT Server Supported Jira Not Supported Microsoft Azure Not Supported Microsoft Teams Not Supported Nobl9 Not Supported Notion Not Supported OneLogin Not Supported Plain Not Supported SendGrid Not Supported Terraform Not Supported TierZero Not Supported Trello Not Supported Zapier Not Supported Show More Integrations View All 2 Integrations
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