Robin by AteraAtera
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Wanclouds AIWanclouds
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About
Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.
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About
Wanclouds AI is an intelligent, always-on platform that simplifies cloud and IT infrastructure management through conversational AI. It enables teams to monitor, troubleshoot, and optimize multi-cloud, on-prem, and hybrid environments using natural language, delivering real-time insights, automated root-cause analysis, and proactive security and compliance checks. By integrating with existing tools, it helps reduce operational costs, improve productivity, and enhance system reliability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT departments, managed service providers (MSPs), and enterprise organizations that want to automate IT support, device management, and cloud troubleshooting using AI
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Audience
Organizations managing complex IT environments benefit most, including enterprises using multi-cloud or hybrid infrastructure, managed service providers (MSPs), and DevOps/SRE teams. It’s especially useful for IT administrators, cloud engineers, and security teams who need faster troubleshooting, automation, and real-time insights to maintain reliable and secure systems.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$299 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationAtera
Founded: 2012
United States
www.atera.com/ai/robin/
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Company InformationWanclouds
Founded: 2015
United States
www.wanclouds.net
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Alternatives |
Alternatives |
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Categories |
Categories |
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IT Management Features
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
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Integrations
Atera
Azure-AD-External-Identities
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
ServiceNow Customer Service Management
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Integrations
Atera
Azure-AD-External-Identities
Google Drive
Microsoft 365
Microsoft Entra ID
Microsoft SharePoint
Microsoft Teams
Okta
Salesforce
ServiceNow Customer Service Management
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