RichCall

RichCall

Aurus
+
+

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About

RichCall helps you sell and support remotely providing your customers with a one-touch live support option. Integrated into your website, moile app or kiosk, RichCall allows customers to establish a fully interactive, video-enabled session with a remote expert —this includes co-browsing, app sharing and other web-collaboration tools. The typical use cases for RichCall are: Click-to-call, click-to-video and co-browsing for your customers: - click-to-call with co-browsing for customer support - start a co-browsing session on the fly Mobile camera sharing for sales and support: - video sales – an agent shows a product through the shared mobile camera - customer support – a customer shares his mobile camera to show a malfunctioning device Video and collaboration for kiosks: - remote expert help with HD video, scanner and printer - live video-assistance option for your existing self-service and support kiosks

About

iTouch kiosks are a revolutionary solution for easy-to-implement, self-service touchscreen applications. Key to the iTouch product line is a powerful, yet flexible, universal software integrated across a variety of reliable hardware configurations. Whether your objective is to provide targeted access to your website and other information or offer a variety of payment options for online shopping, donation collection or other self-directed experience, iTouch interactive solutions are versatile and effective tools that will appeal to users from all demographics. And, with inLighten’s user-friendly online content management interface, clients can create and schedule powerful digital signage content to play during kiosk idle time. The iTouch product line offers a variety of standard hardware configurations and the flexibility to utilize the iTouch-X Server in the design of a custom kiosk to meet the needs of any special self-service application.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact centers, customer service teams

Audience

Companies seeking a solution to provide targeted access to their website

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$192 / month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Aurus
Founded: 2009
Russian Federation
richcall.io

Company Information

inLighten
Founded: 1989
United States
www.inlighten.net

Alternatives

Alternatives

RemoteHQ

RemoteHQ

Mythical Labs
YantraPlatform

YantraPlatform

YantraNet

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Kiosk Features

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

Integrations

No info available.

Integrations

No info available.
Claim RichCall and update features and information
Claim RichCall and update features and information
Claim inLighten iTouch Interactive and update features and information
Claim inLighten iTouch Interactive and update features and information